Travel Expert in Cancun, Mexico: Unlock a World of Possibilities
hace 4 semanas
**Company Overview**
Dive into the world of Discova, where passion meets innovation. As a global DMC business with over 20 years of experience, we deliver unparalleled travel experiences to our customers.
Our journey began in July 2019, when Buffalo Tours in Asia and Olympus Tours in the Americas merged to form a powerhouse of travel expertise. With a purpose to connect people and places, we're dedicated to extending our partners' reach globally.
About This Opportunity
Join our team as a Tailor-Made Travel Expert in Cancun, Mexico. You'll be part of a dynamic group driven by a customer-centric approach and a commitment to delivering exceptional sales experiences.
Your primary goal is to exceed agent expectations from start to finish, while achieving your individual sales target. To succeed, you'll critically assess client needs and interests, crafting well-structured itineraries that showcase carefully chosen inclusions and suppliers.
Key Responsibilities
- Receive and handle B2B inquiries according to Discova's One Best Way
- Qualify each inquiry, identifying the purpose for travel and what drives clients to book
- Create thoughtful proposals reflecting client needs and interests
- Communicate clearly about recommendations made regarding itinerary, suppliers, and inclusions
- Possess attention to detail, preparing accurate documentation necessary for sale and operation of tailor-made touring
- Generate invoices, request payment, and ensure timely follow-up with Finance
Essential Qualifications and Experience
- Fluent written and spoken English required; other European languages an advantage
- Degree in Hospitality or Tourism advantageous
- Minimum 1-year experience in tourism industry or inbound tourism desirable
Skills and Attributes
- Oustanding sales skills with strong customer care focus
- Careful attention to detail
- Alignment with Discova's values
- Ability to travel on business when required
What We Offer
As a valued member of our team, you'll enjoy exciting career progression opportunities globally, as well as a fantastic and supportive team culture and social events.
Salary Information
The estimated annual salary for this role is $55,000 - $70,000, depending on experience and qualifications.
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