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Customer Service Representative

hace 2 meses

Tijuana, Baja California, México Tres R A tiempo completo

Job Title: Customer Service Representative

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues, and ensuring customer satisfaction.

Responsibilities:

  • Answer customer calls and respond to inquiries in a professional and courteous manner
  • Resolve customer complaints and issues in a timely and effective manner
  • Provide product information and support to customers
  • Collaborate with internal teams to resolve customer issues
  • Meet or exceed customer satisfaction targets

Requirements:

  • Bilingual in English and Spanish
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Flexible work schedule and remote work options
  • Recognition and rewards for outstanding performance

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].