Process Improvement Specialist

hace 2 meses


Ciudad de México, Ciudad de México Servicios Comerciales Amazon Mexico S. de R.L. de C.V. A tiempo completo
About the Role

We are seeking a highly skilled Process Improvement Specialist to join our Operational Excellence team at Servicios Comerciales Amazon Mexico S. de R.L. de C.V. As a key member of our team, you will be responsible for driving continuous improvements to our FBA processes across all distribution centers.

Key Responsibilities
  • Analyze processes to identify areas for improvement
  • Develop and implement process improvements using data and metrics
  • Collaborate with cross-functional teams to standardize and improve processes
  • Design and implement reporting and dashboard mechanisms to track process improvements
About the Team

You will be part of a dynamic team that is passionate about delivering exceptional customer experiences. We are looking for someone who is obsessed with process improvement and has a strong background in Lean and Six Sigma methodologies.

Requirements
  • Bachelor's degree
  • 4+ years of program or project management experience
  • 4+ years of working cross-functionally with tech and non-tech teams
  • Advanced Excel skills, including pivot tables, VLookUps, and SQL
Preferred Qualifications
  • 4+ years of driving end-to-end delivery and communicating results to senior leadership
  • Experience in stakeholder management and dealing with multiple stakeholders
  • Experience building processes, project management, and schedules


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