Senior IT Business Lead

hace 19 horas

Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo
Job Summary

We are seeking a highly experienced Senior IT Business Lead to join our team at Johnson Controls. As a key member of our organization, you will be responsible for providing thought leadership for ERP process design within the Purchase to Pay (PTP) value stream.

Key Responsibilities
  • Develop ERP business cases for the ERP Program, including ERP Foundation and individual projects.
  • Collaborate with business facing IT to define the ERP roadmap through site sequencing and plan deployments based on scoring criteria and resource capacity.
  • Manage and govern ERP process templates, partnering with the business to define in scope and out of scope ERP processes through an approved Global Products Process Hierarchy.
  • Provide support and oversight to the IT delivery team in building the Global Products SAP S/4HANA foundation.
  • Develop deployment plans by region or PBU and oversee deployments.
  • Ensure site readiness, pre-assessment of the facility for preparedness for the disruption caused by ERP implementation.
  • Maintain balance between local (statutory) requirements and global template modification.
  • Partner with the business lead and local business to ensure adoption of the solution.
  • Represent Global Products Purchase to Pay requirements in the ERP Transformation Program.
  • Define end-to-end business process maps for all PBUs and create a common ERP business process template for PTP.
  • Translate agreed upon common GP ERP processes for PTP into a SAP PTP Value Stream view with the help of IT Delivery and SI Partners.
  • Manage process governance and define the level of process standardization for PTP functions, including (but not limited to) Order Management, Pricing, Contracts, Returns, Credit Management, Receiving, and Accounts Payable.
  • Map existing business processes into the new ERP capabilities and identify gaps.
  • Define the process mission, vision, tactics, goals, objectives, KPIs (Key Performance Indicators), and the measures that are aligned with the organization strategies.
  • Synchronize process improvement plans with specific business process owners within the value chain and other interfacing processes.
  • Ensure consistent, high quality, and appropriately detailed process designs, including the correct business requirements.
  • Makes sure the process is documented, and that the documentation is used and updated regularly.
  • Collaborate with business leaders in defining and sponsoring business process change and capability investments, which continuously increase the maturity of the process and sustain each level of maturity.
  • Make sure that process operators have the training and resources to do their jobs well.
  • Define the benefits that will realize the strategic objectives of the program. Develop the benefit realization plan.
  • Manage "business continuity" during the change by preparing the affected business areas for transition to the new way of working.
  • Implement new business processes and ensure successful adoption by the end-users.
  • Optimize the timing of the release of new process steps into business operation.
  • Monitor and report process performance against KPIs and health versus plans.
Requirements
  • Bachelor's degree or diploma.
  • 10+ years of experience in various roles in sales order area including leadership or management responsibilities.
  • SAP S/4 HANA experience.
  • Well-versed with general policies, procedures for the areas of GL, AR, AP, FA, I/C, FX and MEC.
  • Experience working in multi-system, multi-team, and highly matrixed environments.
  • Well-versed with supply chain, manufacturing, and finance business processes.
  • Experience leading teams including employees and contractors.
  • Excellent verbal and written communication skills and comfortable interfacing with the business and IT leaders and customers/suppliers on a regular basis.
  • Strong analytical and problem-solving skills, with the ability to multi-task.
  • Fluency in written and spoken English and Spanish.

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