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Implementation Specialist, Global Trade Solutions
hace 2 meses
In this opportunity as an Implementation Specialist, Global Trade Solutions, you will:
- Design: work with clients to translate their business processes into our solutions. Lead requirements sessions.
- Configure: set up the system to meet the client's needs. Deliver technical configuration primarily via SQL and XML.
- Test: prepare and execute test scripts.
- Training: train the key user using our solution.
- Deploy: assist the client in production (hyper-care period) then transition to support.
- Engage with internal teams to deliver end-to-end solutions (Product Management, Sys Engineering, etc.).
- Participation in projects in the US and global projects.
You're a fit for the role if your background includes:
- Higher Education Degree or Diploma – Supply Chain, International Business, or Computer Science preferred 3+ years related work experience.
- Fluent in English.
- Basic knowledge of SQL, XML.
- Experience with process analysis, design & mapping.
- Ability to work on multiple projects concurrently.
- Must be able to work effectively with remote teams.
- Must have excellent interpersonal and written communication skills.
- Ability to travel, as needed, to client sites and assist with implementations
- Excellent communication skills in interacting with management and communicating with both internal and external stakeholders.
- Strong customer-facing experience and skills.
- Strong desire to learn & highly self-motivated.
- Ability to multi-task and work under tight deadlines in a fast-paced environment.
- Possesses a professional and cooperative attitude.
- Self-starter who works well both independently and on a team.
- Experience being managed by remote teams/offices.
- 3+ years of relative work experience
- Exposure to areas related to our global trade solution (import, export compliance, material classification, etc.).
- Experience with solutions for global trade (ONESOURCE Global Trade, Integration Point, SAP GTS, Descartes, AmberRoad, E2Open, etc.)
- Experience Implementing Enterprise Software including Cloud Solutions and third-party applications
- Experience with ERP systems, such as SAP, Oracle, SalesForce, NetSuite, Microsoft Dynamics, JDE, QAD, etc.
- Experience creating and executing test cases and test scripts