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Credit Risk Operations Manager

hace 2 meses


Ciudad de México, Ciudad de México Stripe A tiempo completo
About the Role

We are seeking a highly skilled Credit Risk Operations Manager to join our team at Stripe. As a key member of our operations team, you will be responsible for managing and developing a team of Credit Risk Operations Associates, ensuring the effective evaluation of business models and financial statements of successful venture-backed startups to established entities.

Key Responsibilities
  • Recruit, manage, and develop a team of Credit Risk Operations Associates to ensure the efficient evaluation of credit risk.
  • Develop and implement credit underwriting frameworks to evaluate business models and financial statements.
  • Drive strong operational delivery and process improvement to maintain credit risk tolerance and balance credit loss and customer experience.
  • Build a great culture and ensure team members are happy, effective, and growing in their career.
  • Set clear goals and direction, and provide regular feedback on team members' performance.
  • Be data-driven in your analysis of performance, and in your decision making.
  • Transmit and foster our values, serving as a beacon of Stripe's user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment.
Requirements
  • At least 5+ years of experience managing credit risk and/or underwriting teams.
  • Experience and knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting.
  • An ability to transform business and financial data into a cohesive narrative that outlines potential credit risks and presents dynamic mitigation strategies.
  • Excellent written and verbal communication skills in both English and Spanish.
  • An ability to partner effectively with internal globally distributed stakeholders.
  • Strong operational background including new process launches and service delivery.
  • Skill and credibility doing the core work of a user-facing team with a high bar for quality, and a willingness to lead by example.
  • Passion for process improvement and innovation.
Preferred Qualifications
  • Experience in payments, e-commerce, or fintech.
  • Experience in building and scaling new teams from zero.
  • Experience operating in a high-growth technology company.