High Performing Payroll Operations Specialist
hace 4 semanas
We are looking for a highly experienced and motivated Payroll Supervisor to join our team at iiPay. Our ideal candidate will be responsible for ensuring our clients receive exceptional service and support, while driving success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community.
As a Payroll Supervisor, you will support your team in all aspects of payroll, administration and client interactions. You will also be responsible for coaching and developing your team to be client-centric and add value to all interactions with our clients. This role requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced, high-growth environment.
**Key Responsibilities:**
- Support allocated clients and ensure delivery of their needs
- Investigate errors and support the team to resolve their own issues where escalations occur
- Ensure compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
- Ability to interact and partner with clients and third parties towards a common goal
- Take ownership of escalations and ensure clients feel we understand the priority and are working to resolve in a timely manner
**Requirements:**
- High proficiency in TRESS system and Mexican social security regulation
- Excellent written and verbal communication skills organization, problem-solving skill
- Excellent attention to detail
- Partnering and influencing skills
- Demonstrated ability to work in a fast-paced, high-growth environment and a high-performance culture
- A positive attitude and desire to succeed
- A team member who lives the company values
**What We Offer:**
- A competitive salary ($80,000 - $100,000 per year)
- Generous benefits package including Medical Cover, Volunteering Day, Wellness program, Gym support, Continuous development, and financial assistance for education and professional memberships
This is an excellent opportunity to accelerate your career and join a highly successful global business. If you have a strong work ethic, global mindset, and the desire to help build a great culture, please submit your application.
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