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Sales Representative Bilingual
hace 2 meses
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative at Buscojobs México. In this role, you will be responsible for handling inbound and outbound calls and emails to assist customers with their inquiries, provide information about our products or services, and follow up on appointments.
Key Responsibilities:
- Answer inbound calls and respond to customer inquiries in a professional and courteous manner.
- Identify customer needs and recommend appropriate products or services to meet their requirements.
- Keep accurate records of customer interactions and transactions.
- Follow up on customer inquiries not immediately resolved to ensure customer satisfaction.
- Maintain a high level of knowledge about our products and services to provide expert advice to customers.
- Adhere to all company policies and procedures to ensure compliance and quality service.
Requirements:
- High school diploma or equivalent.
- Previous customer service experience is a plus.
- Excellent communication and interpersonal skills to effectively interact with customers.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficient computer skills and the ability to learn new software applications quickly.
- Ability to work well in a team environment and contribute to a positive and productive team culture.
What We Offer:
- A competitive salary of $15, $18,000.00 per month.
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.