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What will you do? The Business Intelligence Analyst Jr collects and coordinates business requirements for analytical reporting. Monitors the performance of reports and dashboards, completes data validations, resolves data integrity issues and develop/enhance processes with simplification or automation. Provides BI system user support through training and query resolution to ensure the most effective usage of BI data and Process Automation. Also acts as an intermediary between the business and IT, partnering with Finance teams to collect, clarify and translate business requirements into documentation and conceptual designs from which applications and solutions are implemented. The analyst will collaborate with vendors and internal IT teams to ensure the delivery of technology solutions that enable business strategies. Through a strong understanding of both IT and our business, this role will be an advisor to the business, help ensure that IT systems align with business needs and be a champion for IT standards and procedures. How will you do it? Partners process specialists, and users to obtain and document business requirements and convert them into business cases for new projects. Provides strategic and analytic support for special projects assigned. Evaluates alternate solutions and design processes and systems which includes user impact considerations, cost and benefit analysis, and processing specifications. Uses current knowledge of business and technology to recommend systems and process improvements. Performs the design, build, integration, development, testing and deployment of application technology solutions. Utilizes industry experience to design and execute features that enhance business processes. Provides support for existing applications. Provides consultancy services to users and functional areas on Finance systems and related inquiries for new projects or implementations. Participates in the analysis of root causes and focuses on creating permanent solutions. Provides support (both technical and business focused) for all implementation Report progress on initiatives in a summarized written format. Work with the cross functional teams coordinating them to create quality design documents and in developing quality products within the scheduled timeline. Participates in design sessions, contributing to the overall design. Organize, participate, and conduct application walk-through, trainings and other internal presentations. Manage tasks to meet the assigned project dates. Other tasks may be assigned. What we look for? Bachelor degree from an accredited university Fluent English 1-2 years of information systems experience 1+ years performing Business Analysis or Customer Service related work Knowledge of Microsoft Office suite for development (Flows, Power App), is a plus Proven ability to quickly learn new applications, processes, and procedures. Able and willing to collaborate in a team environment and exercise independent judgment Professional image with the ability to form good partner relationships across functions Strategic, intellectually curious thinker with focus on outcomes Strong communication skills (English and Spanish) Strong interpersonal skills; ability to work effectively across organizational boundaries and geographies and lead by influence. Ability to work in a matrix environment with multiple IT and user groups Problem-solving skills – ability to navigate technology and organizational issues to complete project tasks Proven implementation and problem-solving experience – including troubleshooting, performance tuning and resolving connectivity issue Must have experience working on projects as well as handling day-to-day operational requests from the business Strong ability to successfully manage multiple tasks at any given point Tools: SQL Power BI SharePoint Microsoft Flows (is a plus) Power Apps (is a plus)
