Customer Support Specialist
hace 2 semanas
**Job Opening: Customer Support Specialist**
Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you
**Position**: Customer Support Specialist
**Location**: Hermosillo, Sonora
**Job Type**: Full-time
**About the Role**:
As a Customer Support Specialist for our program, you will be responsible for handling customer inquiries and issues related to RMA and e-commerce. You will play a critical role in ensuring customer satisfaction by providing timely and effective solutions to their concerns.
**Responsibilities**:
- Respond to customer inquiries and resolve issues related to RMA and e-commerce.
- Utilize Zendesk and other relevant tools to manage and track customer tickets.
- Work independently to handle a variety of customer cases, ensuring accuracy and efficiency.
- Collaborate with team members to address complex issues and escalate when necessary.
**Qualifications**:
- Strong communication skills, both verbal and written.
- Experience working in a customer support or similar role preferred.
- Familiarity with Zendesk or similar CRM platforms is a plus.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
**Benefits**:
- Competitive salary
- Opportunities for career growth and advancement
**How to Apply**:
If you are ready to join a dynamic team and make a difference in the lives of our customers, please submit your resume. We look forward to hearing from you
**Salary**: $2,496.00 - $3,696.00 per week
Work Location: Hybrid remote in 83270, Hermosillo, Son.
-
Customer Support Specialist
hace 1 semana
Hermosillo, Sonora, México Listen Trust A tiempo completo**Job Opening: Customer Support Specialist**Are you passionate about providing exceptional customer service?Do you thrive in a fast-paced environment where problem-solving skills are essential?If so, we have an exciting opportunity for you**Position**: Customer Support Specialist**Location**: Hermosillo, Sonora**Job Type**: Full-time**About the Role**:As a...
-
Help Desk Specialist
hace 4 días
Hermosillo, Sonora, México Support Services Group A tiempo completoWe are seeking a skilled Help Desk Specialist to join our team at Support Services Group. As a Help Desk Specialist, you will be the first point of contact for customers, providing assistance with services, accounts, and billing inquiries.Our mission is to provide exceptional customer support, and we're looking for someone who shares our passion for...
-
Customer Acquisition Specialist
hace 2 días
Hermosillo, Sonora, México Support Services Group A tiempo completoWe are looking for a skilled Customer Acquisition Specialist to join our Support Services Group team.In this role, you'll play a critical part in driving business growth by acquiring new customers and expanding existing relationships.Main Accountabilities:Establish and maintain relationships with current and potential customers to identify sales...
-
Customer Support Specialist
hace 2 días
Hermosillo, Sonora, México Intugo A tiempo completoAbout IntugoWe're a forward-thinking company that values exceptional customer experiences. Our team is dedicated to delivering top-notch service, and we're seeking a talented Customer Support Specialist to join us.Compensation PackageA competitive compensation package awaits our ideal candidate, featuring a monthly salary of $15,000.00. Additionally, you'll...
-
Customer Support Specialist
hace 1 día
Hermosillo, Sonora, México Allegro Response Teleservices A tiempo completoWe are seeking a skilled Customer Support Specialist to join our team at Allegro Response Teleservices. This role involves providing exceptional customer service to clients in the United States, focusing on water purification and air purifier products.The ideal candidate will have at least six months of customer service experience and excellent communication...
-
Administrative Support Specialist
hace 1 día
Hermosillo, Sonora, México Kuadra Support A tiempo completoAbout UsKuadra Support is a leading provider of professional services with a focus on accounting solutions for businesses in the U.S.We offer a unique approach to Nearshore operations, providing cost-effective and efficient solutions for our clients.In this role, you will have the opportunity to work closely with our team to provide exceptional support to...
-
Customer Support Specialist
hace 1 día
Hermosillo, Sonora, México Everyone'S Family Dental A tiempo completoAbout Everyone's Family DentalWe are a dental clinic dedicated to providing exceptional patient care. Our team is committed to building long-lasting relationships with our patients and their families.Job SummaryWe are seeking a highly skilled Customer Support Specialist to join our call center team. As a key member of our support staff, you will be...
-
Technical Support Specialist
hace 22 horas
Hermosillo, Sonora, México Support Services Group México A tiempo completo**About Us**Support Services Group México is a leading provider of customer service solutions. Our team is dedicated to delivering exceptional service and exceeding customer expectations.**Job Description**In this role, you will be responsible for providing outstanding support to customers, answering their inquiries, and resolving issues efficiently. You...
-
Customer Experience Specialist
hace 2 semanas
Hermosillo, México ListenTrust A tiempo completo**Job Opening**: Customer Support Specialist Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where problem-solving skills are essential? If so, we have an exciting opportunity for you! - Position: Customer Support Specialist - Location: Hermosillo, Sonora - Schedule: Monday to Friday, 9am-6pm -...
-
Chat Support Specialist
hace 3 días
Hermosillo, Sonora, México Support Services Group México A tiempo completoAre you looking for a challenging role where you can make a real impact? Do you have strong communication skills and a passion for helping others?As a Customer Service Chat Agent at Support Services Group México, you will be responsible for providing exceptional customer service and support via chat. This is an excellent opportunity to join a rapidly...
-
Trilingual Customer Support Specialist
hace 1 semana
Hermosillo, Sonora, México Seinbd A tiempo completoSeinbd is seeking a highly skilled Trilingual Customer Support Specialist to join our team. As a key member of our customer support department, you will play a vital role in ensuring exceptional customer experiences across various channels.Key Responsibilities:Resolve complex issues reported by end-users via phone, email, or chatReset user passwords and...
-
Multilingual Support Specialist
hace 6 días
Hermosillo, Sonora, México Support Services Group México A tiempo completoAbout UsAt Support Services Group México, we are committed to providing high-quality support services to our clients. We believe that our employees are our greatest asset, and we strive to create a positive and supportive work environment that fosters growth and development.We are seeking a talented and experienced Customer Service Representative to join...
-
Customer Support Representative
hace 3 semanas
Hermosillo, Sonora, México Support Services Group A tiempo completoAre you looking to work for a company where you can make an impact in your life as well as the lives of others? Are you looking for an opportunity to work for a rapidly growing company with room for advancement? At Support Services Group Mexico, 95% of leadership are hired from within. Working here, you'll have a job that is both rewarding and engaging. Our...
-
Customer Service Specialist
hace 1 día
Hermosillo, Sonora, México Support Services Group México A tiempo completo**Are you tired of 100% voice campaigns?****What We Offer**- Weekly pay of $4,000 MXN (tax free)- Two days off- Free transportation- Paid training and continuous development opportunities- Career growth within a multicultural and supportive team environment- Performance-based incentivesWe are looking for a Customer Service Representative to join our dynamic...
-
US Auto Dealership Customer Support Specialist
hace 2 semanas
Hermosillo, Sonora, México Brightdrop Virtual Assistants, Llc A tiempo completoBrightdrop Virtual Assistants LLC is currently hiring customer support specialists for its US auto dealership clients. As a customer support specialist, you will play a critical role in delivering exceptional customer experiences through timely and effective issue resolution.Key Responsibilities:Answer and resolve inbound calls from dealership...
-
Administrative Support Specialist
hace 1 semana
Hermosillo, Sonora, México Kuadra Support A tiempo completoKuadra Support is a leading provider of accounting services to clients based in the USA. We are currently seeking a highly organized and proactive Junior Administrative Assistant to join our team.Main Responsibilities:Manage the director's schedule effectively, ensuring seamless communication and coordination.Deliver exceptional customer service, responding...
-
Support Services Representative
hace 4 días
Hermosillo, Sonora, México Support Services Group A tiempo completoAt Support Services Group, we're committed to providing exceptional customer support. We're seeking a highly motivated Support Services Representative to join our team.As a Support Services Representative, you will be responsible for answering inbound calls and responding to customer inquiries. You will also utilize multiple systems to resolve customer...
-
Systems Support Specialist
hace 1 semana
Hermosillo, México ResultsCX A tiempo completo**Description** **Systems Support Specialist** The Systems Support Specialist will act as an escalation point for client Subject Matter Experts, System Support Specialists act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, the...
-
Customer Service Specialist
hace 3 días
Hermosillo, México Support Services Group México A tiempo completo**Are you tired of 100% voice campaigns?** **What We Offer** - Weekly pay of $4,000 MXN (tax free) - Two days off - Free transportation - Paid training and continuous development opportunities - Career growth within a multicultural and supportive team environment - Performance-based incentives We are looking for a Customer Service Representative to join...
-
Customer Support Specialist
hace 1 semana
Hermosillo, Sonora, México Intugo A tiempo completoWe empower our clients to streamline customer interactions, automate front-office tasks and enhance their online reputation.Main responsibilities include:Responding to customer calls and emailsContacting businesses or individuals by phone for outbound callsSubmitting trouble ticketsAssisting with data entry tasksProviding support to direct...