Tier 1 Technical Support Mexico

Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow...

👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...

👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...

A leading AI growth provider is seeking a Tier II Support Team Lead with a strong technical background and coaching experience. The role involves guiding a high-impact team to resolve complex issues and enhance customer satisfaction. Ideal candidates should have 3-6 years in customer support, familiarity with various support tools, and the ability to thrive...

A leading educational technology company in Mexico City is seeking to expand its Customer Support team to deliver world-class client support. The successful candidate will assist in resolving both technical and non-technical queries while ensuring the performance of Turnitin products. Ideal candidates should have a bachelor's degree or relevant experience in...

Tier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...

Tier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...

A leading consumer intelligence company in Mexico City is seeking a Support Engineer (Tier 2) to provide technical support for their SaaS solution. The role requires excellent troubleshooting skills, strong SQL knowledge, and a good command of English. You will support customer onboarding and resolve technical issues, contributing to customer success in a...

A leading cryptocurrency exchange is seeking a Tier 3 Technical Support Engineer in Mexico City. The role involves resolving complex technical issues and collaborating closely with backend teams on Java and Spring Boot technologies. Ideal candidates should have 5-15 years of experience in technical support or backend engineering, strong troubleshooting...

A leading security firm in Mexico City is seeking a dedicated Tier 3 Support Engineer to deliver outstanding technical support. The successful candidate will manage escalations, troubleshoot complex platform issues, and ensure customer satisfaction within agreed SLAs. Ideal applicants should have at least 6 years of experience in technical support,...