Empleos actuales relacionados con Tier 2 Technical Support Mexico - mexico - Chronos Consulting

  • SaaS Support Engineer

    hace 5 días


    Mexico City NielsenIQ A tiempo completo

    A leading consumer intelligence company in Mexico City is seeking a Support Engineer (Tier 2) to provide technical support for their SaaS solution. The role requires excellent troubleshooting skills, strong SQL knowledge, and a good command of English. You will support customer onboarding and resolve technical issues, contributing to customer success in a...


  • Mexico City NielsenIQ A tiempo completo

    A leading consumer intelligence company is seeking an Application Support Engineer (Tier 2) in Mexico City. This full-time role involves providing enterprise-level technical support to clients and troubleshooting various issues. Candidates must have strong SQL knowledge and excellent English communication skills. The position includes collaborating with new...


  • Mexico City Owner A tiempo completo

    👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...


  • Mexico City Owner A tiempo completo

    👋 About Owner.comOwner is the AI growth system for local restaurants.Our AI continuously improves SEO, marketing, and online ordering to grow first-party orders. Unlike other companies that force small business owners to master their software to drive sales, Owner gives them a proven system run by experts.Owner is like having an army of engineers and...


  • Mexico City Slope A tiempo completo

    A leading AI growth provider is seeking a Tier II Support Team Lead with a strong technical background and coaching experience. The role involves guiding a high-impact team to resolve complex issues and enhance customer satisfaction. Ideal candidates should have 3-6 years in customer support, familiarity with various support tools, and the ability to thrive...


  • Mexico City General Staffing A tiempo completo

    Tier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...


  • Mexico City General Staffing A tiempo completo

    Tier II Technical Support Engineer (Remote) Industry: 24/7 Global Technical Operations – Networking & Storage Support | Technology company based in California, USA Salary: $1,800–$2,300 USD per month, depending on shift, experience, and technical proficiency Work Hours (PST): All three shifts available (24/7 possible rotation to be confirmed) Language...


  • Mexico City Binance A tiempo completo

    A leading cryptocurrency exchange is seeking a Tier 3 Technical Support Engineer in Mexico City. The role involves resolving complex technical issues and collaborating closely with backend teams on Java and Spring Boot technologies. Ideal candidates should have 5-15 years of experience in technical support or backend engineering, strong troubleshooting...

  • Tier 2 Network

    hace 5 días


    Mexico City Fortinet A tiempo completo

    A leading cybersecurity company is seeking a Technical Support Engineer to provide partner support and technical assistance. Responsibilities include analyzing network configurations, troubleshooting security issues, and managing customer expectations. Ideal candidates will have a degree in Computer Science or related fields and strong English and Spanish...


  • Mexico City Transmit Security A tiempo completo

    A leading security firm in Mexico City is seeking a dedicated Tier 3 Support Engineer to deliver outstanding technical support. The successful candidate will manage escalations, troubleshoot complex platform issues, and ensure customer satisfaction within agreed SLAs. Ideal applicants should have at least 6 years of experience in technical support,...

Tier 2 Technical Support Mexico

hace 3 semanas


mexico Chronos Consulting A tiempo completo

Job Description Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow professionally, master and practice industry-leading methodologies and tools, and be involved with the cutting-edge technology that’s building the web of tomorrow. Requirements At least 2 years experience in Technical Support (Tier 1 or 2) Experience with WordPress, HTML, CSS and JavaScript Experience with web development and inspection tools Knowledge of PHP and other coding languages – an advantage Knowledge of Web Applications Experience with Web Servers and infrastructure, hosting, cloud and SaaS – an advantage Web Design/Development background – an advantage Ability to analyze and solve complex technical problems Ability to fluently communicate complex technical ideas in English Ability to break down and guide through a technical process Ability to work under pressure