Tier 2 Network
hace 5 días
A leading cybersecurity company is seeking a Technical Support Engineer to provide partner support and technical assistance. Responsibilities include analyzing network configurations, troubleshooting security issues, and managing customer expectations. Ideal candidates will have a degree in Computer Science or related fields and strong English and Spanish communication skills. This is an entry-level, full-time position based in Mexico City.
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IT Manager
hace 5 días
Mexico City Bold Business Group A tiempo completoSummary:We are seeking an experienced IT Manager (Tier 2) to lead and enhance IT operations across global teams, ensuring secure access, reliable networks, and efficient enterprise communication platforms. This role involves managing a distributed Tier 1 support team, acting as an escalation point for complex issues, and maintaining enterprise‑grade IT...
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IT Manager
hace 7 días
Mexico City Bold Business Group A tiempo completoSummary:We are seeking an experienced IT Manager (Tier 2) to lead and enhance IT operations across global teams, ensuring secure access, reliable networks, and efficient enterprise communication platforms. This role involves managing a distributed Tier 1 support team, acting as an escalation point for complex issues, and maintaining enterprise‑grade IT...
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Remote Tier II Network
hace 5 días
Mexico City General Staffing A tiempo completoA global technology company is seeking a Tier II Technical Support Engineer to join their remote support team. The role involves providing advanced technical support for networking and storage systems, troubleshooting escalated incidents, and collaborating with engineering teams. Candidates should have strong networking knowledge and a commitment to...
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SaaS Support Engineer
hace 5 días
Mexico City NielsenIQ A tiempo completoA leading consumer intelligence company in Mexico City is seeking a Support Engineer (Tier 2) to provide technical support for their SaaS solution. The role requires excellent troubleshooting skills, strong SQL knowledge, and a good command of English. You will support customer onboarding and resolve technical issues, contributing to customer success in a...
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Tier 2 Application Support Engineer – Impact
hace 5 días
Mexico City NielsenIQ A tiempo completoA leading consumer intelligence company is seeking an Application Support Engineer (Tier 2) in Mexico City. This full-time role involves providing enterprise-level technical support to clients and troubleshooting various issues. Candidates must have strong SQL knowledge and excellent English communication skills. The position includes collaborating with new...
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Senior IT Support Engineer — Remote
hace 5 días
Mexico City Bold Business Group A tiempo completoA global business process outsourcing firm seeks a Senior IT Support Specialist (Tier 2) to manage secure access and enterprise communication platforms. This fully remote role offers flexible hours and focuses on troubleshooting complex IT environments while optimizing performance across diverse user bases. Ideal candidates will have a strong background in...
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Mexico City Grupo SONDA A tiempo completoA leading technology company in Mexico City seeks a Service Desk Agent Tier 2 to provide support and technical assistance to users. This full-time onsite position requires advanced English communication skills and experience in troubleshooting iOS and Windows. Ideal candidates should have a high school diploma or GED, with an emphasis on effective...
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Senior IT Support Specialist
hace 5 días
Mexico City Bold Business Group A tiempo completoIndia, Latin America, Philippines Job Title: Senior IT Support Specialist (Tier 2) (Remote) Location: Remote Summary: We are seeking a Senior IT Support Specialist (Tier 2) to support and enhance our secure access, network, and enterprise communication platforms for a distributed, global team. This role is ideal for IT professionals experienced in managing...
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Senior IT Support Specialist
hace 7 días
Mexico City Bold Business Group A tiempo completoIndia, Latin America, Philippines Job Title: Senior IT Support Specialist (Tier 2) (Remote) Location: Remote Summary: We are seeking a Senior IT Support Specialist (Tier 2) to support and enhance our secure access, network, and enterprise communication platforms for a distributed, global team. This role is ideal for IT professionals experienced in managing...
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Remote Tier 2 Support Analyst – Life Insurance Tech
hace 3 semanas
Mexico City Capgemini A tiempo completoA leading global consulting firm is seeking a Tier 2 Support Analyst to maintain the stability of a digital life insurance ecosystem. This role requires 1-3 years of relevant experience and involves incident management, service coordination, and collaboration with various teams. Ideal candidates should have a bachelor's degree in IT, strong troubleshooting...