Tier 2 Network

hace 5 días


Mexico City Fortinet A tiempo completo

A leading cybersecurity company is seeking a Technical Support Engineer to provide partner support and technical assistance. Responsibilities include analyzing network configurations, troubleshooting security issues, and managing customer expectations. Ideal candidates will have a degree in Computer Science or related fields and strong English and Spanish communication skills. This is an entry-level, full-time position based in Mexico City.
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  • IT Manager

    hace 5 días


    Mexico City Bold Business Group A tiempo completo

    Summary:We are seeking an experienced IT Manager (Tier 2) to lead and enhance IT operations across global teams, ensuring secure access, reliable networks, and efficient enterprise communication platforms. This role involves managing a distributed Tier 1 support team, acting as an escalation point for complex issues, and maintaining enterprise‑grade IT...

  • IT Manager

    hace 7 días


    Mexico City Bold Business Group A tiempo completo

    Summary:We are seeking an experienced IT Manager (Tier 2) to lead and enhance IT operations across global teams, ensuring secure access, reliable networks, and efficient enterprise communication platforms. This role involves managing a distributed Tier 1 support team, acting as an escalation point for complex issues, and maintaining enterprise‑grade IT...

  • Remote Tier II Network

    hace 5 días


    Mexico City General Staffing A tiempo completo

    A global technology company is seeking a Tier II Technical Support Engineer to join their remote support team. The role involves providing advanced technical support for networking and storage systems, troubleshooting escalated incidents, and collaborating with engineering teams. Candidates should have strong networking knowledge and a commitment to...

  • SaaS Support Engineer

    hace 5 días


    Mexico City NielsenIQ A tiempo completo

    A leading consumer intelligence company in Mexico City is seeking a Support Engineer (Tier 2) to provide technical support for their SaaS solution. The role requires excellent troubleshooting skills, strong SQL knowledge, and a good command of English. You will support customer onboarding and resolve technical issues, contributing to customer success in a...


  • Mexico City NielsenIQ A tiempo completo

    A leading consumer intelligence company is seeking an Application Support Engineer (Tier 2) in Mexico City. This full-time role involves providing enterprise-level technical support to clients and troubleshooting various issues. Candidates must have strong SQL knowledge and excellent English communication skills. The position includes collaborating with new...


  • Mexico City Bold Business Group A tiempo completo

    A global business process outsourcing firm seeks a Senior IT Support Specialist (Tier 2) to manage secure access and enterprise communication platforms. This fully remote role offers flexible hours and focuses on troubleshooting complex IT environments while optimizing performance across diverse user bases. Ideal candidates will have a strong background in...


  • Mexico City Grupo SONDA A tiempo completo

    A leading technology company in Mexico City seeks a Service Desk Agent Tier 2 to provide support and technical assistance to users. This full-time onsite position requires advanced English communication skills and experience in troubleshooting iOS and Windows. Ideal candidates should have a high school diploma or GED, with an emphasis on effective...


  • Mexico City Bold Business Group A tiempo completo

    India, Latin America, Philippines Job Title: Senior IT Support Specialist (Tier 2) (Remote) Location: Remote Summary: We are seeking a Senior IT Support Specialist (Tier 2) to support and enhance our secure access, network, and enterprise communication platforms for a distributed, global team. This role is ideal for IT professionals experienced in managing...


  • Mexico City Bold Business Group A tiempo completo

    India, Latin America, Philippines Job Title: Senior IT Support Specialist (Tier 2) (Remote) Location: Remote Summary: We are seeking a Senior IT Support Specialist (Tier 2) to support and enhance our secure access, network, and enterprise communication platforms for a distributed, global team. This role is ideal for IT professionals experienced in managing...


  • Mexico City Capgemini A tiempo completo

    A leading global consulting firm is seeking a Tier 2 Support Analyst to maintain the stability of a digital life insurance ecosystem. This role requires 1-3 years of relevant experience and involves incident management, service coordination, and collaboration with various teams. Ideal candidates should have a bachelor's degree in IT, strong troubleshooting...