IT - Automation Specialist

hace 2 semanas

Santiago de Querétaro, Querétaro de Arteaga, México MedTrainer A tiempo completo

Company Description

Want to be part of a high-impact tech team?

At MedTrainer, we're looking for our next IT Automation Specialist to join us

MedTrainer is an innovator in the healthcare technology space, delivering an all-in-one platform that integrates Learning Management, Compliance Training, Credentialing, and powerful automation tools. We're continuously improving how healthcare organizations operate — and our IT team plays a key role in making that possible.

Job Description

We're looking for an IT Automation Specialist who loves solving problems through no-code/low-code tools.

Your mission: automate processes, connect systems, eliminate manual work, and help teams move faster.

You'll collaborate daily with Operations, CS, Sales, Product, and Engineering, turning business needs into efficient, scalable automations.

What You'll Do

  • Analyze workflows and spot automation opportunities.
  • Build automations using Zapier, , n8n, Power Automate, etc.
  • Connect SaaS tools (CRM, marketing, support, LMS, billing, internal systems).
  • Set up triggers, logic, data flows, and error-handling.
  • Gather requirements and validate solutions with stakeholders.
  • Monitor, troubleshoot, and improve automations.
  • Document workflows clearly and simply.
  • Support teams with demos, training, and "how-to" guidance.
  • Ensure data quality, security, and compliance.
  • Proactively suggest new automation ideas.

Qualifications

  • Experience working in a SaaS environment (Ops, RevOps, CS, Support, etc.).
  • Hands-on experience with at least one no-code/low-code tool: Zapier, , n8n, Workato, or Power Automate / Power Apps.
  • Comfortable using APIs, webhooks, JSON.
  • Strong process + logical thinking.
  • Basic understanding of data structures.
  • Ability to communicate technical concepts simply.
  • Detail-oriented and great at problem-solving.
  • Able to manage multiple requests and prioritize well.

Nice-to-Haves

  • Experience with SaaS tools like HubSpot, Salesforce, Zendesk, Notion, Slack, Google Workspace, Asana, Jira, etc.
  • Basic scripting (JavaScript, Python).
  • Experience working with distributed teams.
  • Background in RevOps, BizOps, CS Ops, or IT Ops.
  • Experience in regulated industries (optional).

Soft Skills

  • Strong communication skills (can explain technical workflows simply)
  • Team-oriented and comfortable collaborating across departments
  • Critical thinking and strong problem-solving mindset
  • Detail-oriented and organized
  • Proactive and curious — identifies opportunities without being asked
  • Ability to work independently and manage multiple priorities
  • Adaptability and openness to learning new tools and systems

Additional Information

What Success Looks Like

Within your first 3–6 months, you will have:

  • Delivered automations that save time and reduce manual work.
  • Built a library of reliable, reusable workflows.
  • Gained trust as the go-to automation partner.
  • Established standards and best practices for automations.

What We Offer

  • Competitive salary 35k to 40k MXN after taxes.
  • Hybrid schedule (mostly on-site in Querétaro)
  • Major Medical Expenses Insurance
  • TotalPass membership
  • Free breakfast, snacks, and beverages at the office
  • Company laptop and tools
  • Growth and learning opportunities
  • Collaborative, people-first culture

How to Apply

Please send your CV/resume in English and a short note or portfolio of automations/projects you've built (screenshots, diagrams, or a short description of the problem and solution are great).

Highlight:

  • Tools/platforms you used
  • The business problem you solved
  • The measurable impact (time saved, error reduction, etc.)

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