Collections Senior Analyst

At WK Kellogg Co, we exist to create joy and connection to inspire Gr-r-reat days. We believe that doing good is always good for business and we have stood for this since Kellogg Company was founded more than 119 years ago. We are passionate about doing our part to make nutritious foods, create social connectivity and respect natural resources. Together, these actions create positive progress for people and the planet – today and for years to come. We have big plans for how we are going to accomplish this, and we would love for you to join us in this effort.

Advance Your Career as an Invoice to Cash Advisor at WK Kellogg Co (Querétaro Office). As an Collections Senior Analyst, you'll play a critical role in managing the end-to-end Invoice to Cash (ITC) process for strategic customers. Your work will help maximize cash flow, resolve complex issues, and deliver a seamless customer experience—all while driving continuous improvement and operational excellence.

HERE'S WHAT YOU'LL BE DOING

• Serve as the ITC point of contact for strategic customers and sales teams
• Manage collections and resolve aged receivables, deductions, and post-audit claims
• Ensure compliance with GAAP, SOX, audit requirements, and Service Level Agreements (SLAs)
• Partner with internal and external stakeholders to identify trends, perform root cause analysis, and implement solutions
• Drive continuous improvement initiatives to enhance efficiency and reduce costs
• Maintain focus on achieving and surpassing established KPIs and metrics

QUALIFICATIONS

• Bachelor's degree
• Minimum 2 years of experience in collections, deductions, or customer service
• Strong knowledge of Invoice-to-Cash processes and best practices
• Proficiency with ERP systems and MS Office (Excel, PowerPoint)
• Excellent analytical, negotiation, and problem-solving skills
• Strong English communication skills (verbal and written)
• Ability to manage multiple priorities and work in a team environment

Preferred:

• Experience in shared services or multinational environments
• Knowledge of Six Sigma or LEAN methodologies
• Familiarity with Order-to-Cash processes and tools

ABOUT WK KELLOGG CO

At WK Kellogg Co, we bring our best to everyone, every day through our trusted foods and brands. Our journey began in 1894, when our founder W.K. Kellogg reimagined the future of food with the creation of Corn Flakes, changing breakfast forever. Since then, we have embraced the same spirit of innovation and entrepreneurship in everything we do, channeling our founder's passion and commitment to creating high quality and delicious products while fostering communities. Our iconic brand portfolio includes Frosted Flakes, Rice Krispies, Froot Loops, Kashi, Special K, Raisin Bran, Frosted Mini Wheats, and Bear Naked. With a presence in the majority of households across North America, our brands play a key role in enhancing the lives of millions of consumers every day, promoting a strong sense of physical, emotional and societal wellbeing. Our beloved brand characters, including Tony the Tiger and Toucan Sam, represent our deep connections with the consumers and communities we serve. For more information, visit  

If we can help you with a reasonable accommodation throughout the application or hiring process, please email

THE FINER PRINT

The ability to work a full shift, come to work on time, work overtime as needed and the ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position.

WK Kellogg Co is an Equal Opportunity Employer that strives to provide an inclusive work environment, a seat for everyone at the table, and embraces the diverse talent of its people. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.

For US applicants:

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.

Let's create gr-r-reat days,

WK Kellogg Co Recruitment