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Technical Support L3
hace 2 semanas
Importante empresa de T.I. a Nivel Latinoamérica, requiere por crecimiento:
Technical Support L3
Actividades Principales:
Proporcionar soporte técnico en sus tres niveles, EUC, Network y Server a las diferentes cuentas que maneja GSB.
Proporcionar soporte técnico a clientes internos de GSB.
Disponibilidad de viajar para apoyo en otros estados de la República he incluso de ser necesario en el extranjero.
Apoyo técnico vía remota.
Apoyo en mesa de ayuda.
Seguir las políticas y costumbres de GSB.
Ser proactivo.
Cuidar del activo físico de la empresa en caso de ser necesario.
Estar al pendiente de los diferentes chats que se usan en la empresa y apoyar en todo momento.
Home Office y trabajo en campo, asignación con clientes.
Horario:
Lunes a Viernes de 9:00 am a 6:30 pm.
Prestaciones de Ley y superiores a los 3 meses.
Sueldo: $16,000 -$18,000 de acuerdo con experiencia.
Prestaciones:
Caja de ahorro
Seguro de gastos médicos mayores
Seguro de vida
Job requirementsExperiencia:
Nivel 1 Soporte a usuario final, EUC, carga de imagen configuraciones de impresoras y reparación de equipos de cómputo + 2 años
Nivel 2 Manejo de redes Network, switches routers, conocimiento de cable de consola y cableado estructurado + 1 año
Nivel 3 conocimientos básicos en servidores HP, manejo de Ilo y Dell + 1 año
Excel, word, power point TI, Redes y herramientas en general para TI
Share Point
INGLÉS AVANZADO-CONVERSACIONAL INDISPENSABLE (se harán evaluaciones).
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