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Identity Lifecycle Analyst

hace 2 semanas

Ciudad de México, Ciudad de México McDonald's A tiempo completo

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway.

McDonald's Global Technology is here to power tomorrow's feel-good moments.

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.

We're recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald's Global Office in Mexico. Our McDonald's Global Office in Mexico will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day.

Check out the McDonald's  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy.

Job Description

Key Responsibilities

  • Engage with business stakeholders to
    gather and document requirements
    for identity lifecycle and access management features.
  • Support preparation of
    Business Requirements Documents (BRDs)
    and validation with business stakeholders under guidance of senior analysts.
  • Help
    translate business requirements into technical specifications
    in collaboration with architects and technical teams.
  • Create and maintain
    user stories, Epics, and tasks
    in Jira or Azure DevOps.
  • Serve as a
    liaison between business and development teams
    , ensuring clarity and alignment throughout the project lifecycle.
  • Act as
    Subject Matter Expert (SME)
    for McDonald's custom IAM application and IAM concepts.
  • Coordinate with development teams and business during
    User Acceptance Testing (UAT)
    phases.
  • Assist QA/testing teams in
    defect analysis and resolution
    .
  • Maintain clear communication and follow-up on deliverables across multiple stakeholders.
  • Participate in
    Agile Scrum ceremonies
    and contribute to sprint planning activities.

Qualifications

Required Skills & Experience

  • 3+ years
    of experience in Business Analysis or related roles.
  • Strong understanding of
    IAM concepts
    (Identity lifecycle, RBAC, ABAC, MFA, consent management).
  • Excellent
    English communication skills
    (written and verbal).
  • Proven ability to
    coordinate across business and technical teams
    .
  • Experience with
    Jira or Azure DevOps
    for user story and feature management.
  • Familiarity with
    ASP.Net applications
    and
    Azure platform
    (no coding required).
  • Experience with IAM tools like
    SailPoint
    or
    Saviynt
    is a plus.
  • Experience working in an
    Agile environment
    .

Preferred Qualifications

  • Exposure to
    Active Directory (AD)
    ,
    Microsoft Entra ID
    ,
    Virtual Directory Services (VDS)
  • Knowledge of
    identity provisioning workflows
    .
  • Strong documentation and organizational skills.