Services Professional

hace 8 horas

Ciudad de México, Ciudad de México Baker Hughes A tiempo completo

Join our Team

Partner with the best

As a Services Professional - Customer Service Management, you will be responsible for:

To be responsible for all resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Contributes to the development of an operational year plan for own department activities of the team. Discusses consequences of changes in products and processes for the own team in the organization.

Responsibilities, authorities and accountabilities

  • Handles targeted clients. Contracts are predefined and a framework of conditions is set and followed.
  • Logistical support
  • Project management support
  • Supports the logistics of the helicopters that transport OFSEs to the platforms
  • Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer · Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area
  • Works together with people from the business unit. Contacts are under guidance and/or geared towards collecting or giving technical information.
  • Handles simple project processes. There are detailed guidelines for production and/or simple human interfaces requiring little technical knowledge. A framework of conditions is set.

Required Qualifications

  • Bachelor's degree from an accredited university or college
  • At least 4 -6 years of experience in Services).
  • Business career
  • International business
  • Business administrators

Desired Characteristics

  • Strong oral and written communication skills. Strong interpersonal and leadership skills. Ability to work independently. Strong problem solving skills.
     

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

·       Contemporary work-life balance policies and wellbeing activities

·       Comprehensive private medical care options

·       Safety net of life insurance and disability programs

·       Tailored financial programs

·       Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Services Professional - Customer Service Management

  • Professional Services Consultant

    hace 7 horas

    Ciudad de México, Ciudad de México Fortinet A tiempo completo

    DescriptionProfessional Services Architect As customers security infrastructure become more complex, Fortinet Professional Services experts are positioned to help them every step of the way. We've accumulated many years of experience to help our customers with their security design, deployment, operation, and optimization needs. The Professional Services...

  • Manager, Professional Services

    hace 2 semanas

    Ciudad de México, Ciudad de México Thomson Reuters México A tiempo completo

    Thomson Reutersis looking for an experienced leader to manage our Indirect Tax (IDT) Consulting Delivery team. You'll lead a group of consultants to deliver high-quality implementations and ongoing services for corporate clients, drive customer satisfaction, and ensure profitable, efficient delivery across a global services model.About The RoleAs aManager,...

  • Manager, Professional Services

    hace 1 día

    Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

    Thomson Reuters is looking for an experienced leader to manage our Indirect Tax (IDT) Consulting Delivery team. You'll lead a group of consultants to deliver high-quality implementations and ongoing services for corporate clients, drive customer satisfaction, and ensure profitable, efficient delivery across a global services model.About the Role:As a...

  • Vice President of Professional Services

    hace 2 semanas

    Ciudad de México, Ciudad de México Jobgether A tiempo completo

    This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Vice President of Professional Services in Mexico. This role is responsible for building and scaling a high-performing Professional Services organization that drives customer adoption, accelerates time-to-value, and supports long-term retention in a SaaS...

  • Data Specialist, Professional Services

    hace 2 semanas

    Ciudad de México, Ciudad de México Trax A tiempo completo

    Join us as a Data Specialist and be instrumental in supporting the Professional Services team with data needs; lead the successful setup of Trax solutions, finalize reporting requirements, and deliver the professional services developments to client satisfaction and acceptance.ResponsibilitiesConversion: translate reporting requirements into formats...

  • Professional Services Consultant

    hace 2 semanas

    Ciudad de México, Ciudad de México Innovative Systems A tiempo completo

    Innovative Systems, one of the most trusted global providers of data quality, compliance, and data matching technologies has openings for exceptional technically-skilled Professional Services Consultants to implement Innovative's solutions for enterprises across North America and Latin America, and possibly other parts of the world.   Innovative has over...

  • Senior Professional Services Consultant

    hace 2 semanas

    Ciudad de México, Ciudad de México Valce Talent Solutions A tiempo completo

    The Senior Professional Services Consultant is responsible for deploying software solutions within our customer base in the field. This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with various cross-functional groups throughout our customer base and within the...

  • Professional Services Senior Business Analyst

    hace 2 semanas

    Ciudad de México, Ciudad de México BlackLine A tiempo completo

    Get to Know Us:It's fun to work in a company where people truly believe in what they're doingAt BlackLine, we're committed to bringing passion and customer focus to the business of enterprise applications.Since being founded in 2001, BlackLine has become a leading provider of cloud software that automates and controls the entire financial close process. Our...

  • Senior Professional Services Project Manager

    hace 1 día

    Ciudad de México, Ciudad de México Infoblox A tiempo completo

    At Infoblox, every breakthrough begins with a bold "what if." What if your ideas could ignite global innovation? What if your curiosity could redefine the future?  We invite you to step into the next exciting chapter of your career journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big...

  • Senior Professional Services Project Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Infoblox A tiempo completo

    Job DescriptionAt Infoblox, every breakthrough begins with a bold"what if."What ifyour ideas could ignite global innovation?What ifyour curiosity could redefine the future?We invite you to step into the next exciting chapter ofyourcareer journey. Bring your creativity, drive, your daring spirit, and feel what it's like to thrive on a team big enough to make...