IT/SPEI Compliance Senior Manager

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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Support the electronic payments team to ensure that products, technology infrastructure, and processes related to the SPEI/RCN network comply with current regulations, network rules, and operational control standards. Serve as a liaison between Product, Technology, Operations, and Compliance/Regulatory teams, providing guidance on technology, process design, and compliance integration.

• Participating  in the review of new products or modifications (payment channels, APIs, wallets) with a focus on compliance, SPEI/RCN network rules, and technology integration
• Collaborating with IT/Product/Operations teams to ensure payment systems (SPEI/RCN integrations) have proper monitoring, traceability, logging, alerts, and IT controls in place
• Monitoring daily payment flows related to the SPEI/RCN network, including reconciliations, reports, operational incidents, and potential compliance breaches
• Identifying compliance, operational, and technological risks related to the payments network and propose mitigation strategies
• Staying updated on Mexican regulations applicable to electronic payments, SPEI, or similar networks, and translate these requirements into internal policies, procedures, and IT controls
• Supporting internal and regulatory audits, and participating in the implementation of corrective actions as needed
• Providing IT advisory support for product and operational teams, including guidance on system architecture, data management, integration, automation, and best practices for secure compliant payment operations
• Advising and collaborating on technology- related compliance topics, including system upgrades, cybersecurity, and monitoring/ reporting tools

• Bachelor's degree in Engineering (Systems, Telecommunications), Business, Finance, or related field
• Minimum 5 years of experience in compliance, payments operations, payment technology infrastructure, or fintech, ideally with exposure to the Mexican payments network (SPEI/RCN)
• Solid knowledge of payment platforms, APIs, real-time transaction monitoring, and IT system controls
• Strong understanding of Mexican regulations for electronic payments, payment networks, and fintech operations
• Analytical skills, attention to detail, and excellent communication for collaboration across technology, product, and compliance teams
• English: higher preferred

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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