Senior Sales Operations Analyst

Build your future with Sovos.

If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.

At Sovos, we're dedicated to more than just solving compliance challenges -- we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.

Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we

Don't worry if you don't check all the boxes -- apply anyway We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.

The Work You'll Do:

The Senior Sales Operations Analyst partners closely with Sales and Marketing teams to optimize business systems, streamline processes, and maintain data integrity across our go-to-market operations.

More specifically, you will:

• Provide assistance with sales support/training, project coordination, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting
• Serve as the Go –To Market representative for the Sales Ops team
• Provide direct user support on SFDC (and other critical tools and applications) that enable the sales force
• Implement and enforce processes and tools that will maintain integrity and accuracy of data
• Develop comprehensive sales analytics providing actionable insights to leadership, sales teams, and cross-functional partners
• Create and maintain internal controls, system documentation, and the Sales Operations Manual
• Manage ad-hoc reporting requests while serving as subject matter expert on reporting tools and methodologies
• Build strong cross-functional relationships to ensure seamless information flow across systems and departments
• Drive continuous improvement through proactive process optimization and user support
• Act with integrity and demonstrate ethical behavior in all matters with all stakeholders
• Take full responsibility for ensuring internal and external customer satisfaction

What We Need From You

• Bachelor's Degree in Business Management or equivalent combination of education and experience
• 4+ years of relevant experience with required proficiency
• Excellent English communication skills
• Deep understanding of Sales Operations processes including sales cycles, CRM applications, forecasting, territory management, and quota administration
• Advanced analytical and quantitative skills with ability to identify trends and develop data-driven solutions
• Expert-level Microsoft Excel skills and proficiency across Microsoft suite
• Strong project management capabilities with proven training and facilitation experience
• Excellent communication and presentation skills for diverse audiences
• Demonstrated ability to handle confidential information with discretion
• Self-motivated learner who thrives in team environments while driving independent initiatives

What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside

• Flexible Time-Off
• Comprehensive Health benefits
• Meal Vouchers to assist with food expenses
• Bi-Weekly Meeting Free Days
• Mentoring Programs
• Globally recognized Training and Development programs

Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work.

Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos' cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries -- including half the Fortune trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit and follow us on LinkedIn and Twitter.