Sr Manager, Corporate Quality Assurance

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

You manage technical and scientific professionals responsible for initiation and execution of programs. This is a leadership role in cross-functional teams and regularly interacts with RDQ and cross-functional senior management.

How you will contribute

You will lead regional and sub-regional teams to deliver on the quality strategy, providing sufficient resources and expertise to appropriate functions and locations. You will manage, lead, coach and develop a team of quality experts to execute regional and global quality programs, ensuring compliance with Mondelēz policies and procedures and adherence to external regional and local food safety/regulatory requirements in internal and external manufacturing locations and facilities. In this role, you will develop and report quality KPIs, applying your understanding of the impact regional KPIs have on the global business. In addition, you will facilitate communities of practice on quality related topics; represent the quality function at R&D meetings to ensure that sufficient resources and expertise are allocated to significant projects, and to ensure there are sufficient resources available so products meet design, food safety and quality policy requirements; identify quality enhancements and improvements across R&D and the supply chain; partner with technical groups such as food safety/micro and sanitation to ensure program compliance and enhancement, and; help manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up for the SSMT, protecting Mondelēz's interests and reputation.

What you will bring

A desire to drive your future and accelerate your career and the following experience and knowledge:

• Relevant experience in operations, quality and/or R&D
• Project management and managing multiple priorities
• Understanding of the commercial strategy process, product/package development process, food safety, plant commercialization, ingredient and package technology, coaching, and training in technical material
• Communication skills and leading cross-functional teams
• Statistical processes and problem-solving techniques
• Working with third-party manufacturers and suppliers to ensure compliance to Mondelēz International's policies and procedures
• Working with customers on quality related issues
• Working with service-vendors' technical equipment to support compliance

Key responsibilities include:

• Policy development and leading the introduction, maintenance and continuous improvement of Quality practices across the organization.

• Contribute in the execution of Quality strategies and programs cross-category in the Business Unit (BU). BUs vary in complexity, size, scope and economic differences across our five categories (Biscuit, Chocolate, Gum & Candy, Powdered Beverages and Meals).  

• Responsible for quality programs for internal and external factories, driving revenue in the BU.

• This team will ensure that our products, facilities, processes and systems meet the required Company and legislative quality standards through the Quality Supply Chain Management System and Quality Policy implementation across the organization.

• Part of the Special Situations Management Team (SSMT).

• Leverage Center Quality resources in Food Safety, Sanitation, Audit and Supplier Quality against BU priorities.

• Working with the BU and Region Quality Leaders, as well as with QSARA LT, to ensure a robust pipeline of talent to develop and place Quality assignments in the region.

• Build and maintain relationships with external stakeholders and customers at the BU level.

• Responsible for BU Commercial Quality priorities (Quality practices from Plant through distribution to the Customer).

Job Specific Requirements:

• Bachelor's degree required with concentration in Chemistry, Food Science, Engineering or related field.

• Experience in Quality, Supply Chain and R&D (min 12 years).

• Knowledge of quality systems and policies, HACCP, ISO9001/22000, L6S (min 5 years).

• Experience leading and working with cross-functional teams with strong people development skills (min 5 years).

• Practical experience in Food and or Beverage categories, preferably high risk products, e.g. Chocolate, Biscuits, cheese dairy, nuts (min 2 yrs).

No Relocation support availableBusiness Unit SummaryMondelez México has been in the country since 1927 and currently employs 6,000 wonderful people. Our diverse portfolio includes iconic and mouth-watering global brands such as Trident, Oreo, Philadelphia, and local jewels like Clorets and Bubbaloo. We are leaders in the making of cream cheese, powdered beverages and confections—in fact, we make seven out of every 10 chewing gums consumed by Mexicans. Our growth is supported by our cutting-edge manufacturing facilities, such as our Puebla Plant and Nuevo León HUB, which are the largest gums, candies and biscuits factories in the world in terms of volume. You can buy are products in 900,000 places in Mexico. We are also home to one of the 11 technology centers Mondelez International has worldwide, a specialized gum and candy facility that places us at the forefront of innovation and development in the country and drives our purpose to lead the future of snacking. We are pioneers in the country in work-life balance practices such as extended maternity leave, open spaces, remote work and flexible working hours.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularCorporate Quality AssuranceProduct Quality, Safety and Compliance

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