Quality Manager
hace 1 día
ILPEA is looking for a Quality Manager to lead and strengthen the Quality Management System at our Monterrey plant. This position plays a key role in ensuring compliance with customer, regulatory, and internal quality standards, while driving continuous improvement across operations.
The Quality Manager reports directly to Top Management (Direction) and works closely with cross-functional teams to ensure product quality, process efficiency, and customer satisfaction.
Key Responsibilities:
- Lead and maintain the Quality Management System in compliance with applicable standards (IATF 16949 / ISO).
- Ensure compliance with customer-specific requirements and internal quality procedures.
- Manage internal and external audits, including customer and certification audits.
- Lead root cause analysis and corrective/preventive actions.
- Oversee quality indicators, KPIs, and continuous improvement initiatives.
- Coordinate quality activities with production, engineering, logistics, and suppliers.
- Ensure proper documentation, control plans, and process validation.
- Lead, develop, and manage the quality team.
- Support customer claims management and follow-up actions.
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