Business Platform Operations II

hace 5 días

Ciudad de México, Ciudad de México Compucom A tiempo completo

Why Compucom?
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It

Job Summary
The
Business Platform Operations level II
is an experienced systems administrator who is eager to grow their technical skills on a worldwide stage.

The ideal candidate is an analytical individual with great attention to detail and an ability to multitask and shift priorities efficiently.

Duties And Responsibilities

  • Provide all level I support.
  • Maintain essential IT operations including Marketplace Portal, Customer Pricing Tool (CPT) and DIMS requests.
  • Manage enhancement projects and testing.
  • Analyze client requests for portal customizations, coordinate with CLP Developers when necessary to determine whether requests are viable, and work on next steps.
  • Provide portal demos for potential new clients, catered to each client's needs.
  • Coordinate with B2B integration project stakeholders to ensure correct catalog feeds are available.
  • Perform portal administration tasks, including user/user group/security group administration, permissions, policies, and research event errors.
  • Other projects and assignments may result and be assigned to accommodate the changing needs of the department and the company.
  • Coordinate to resolve business-critical portal-related issues.
  • Enable faster and smarter business processes and implement analytics for meaningful insights.
  • Partner with internal and external partners to communicate project status, activities, and achievements.
  • Provide insights on requirements for new marketplace tool development and implementation.

Basic Qualifications

  • Bachelor's Degree or equivalent experience in IT, Systems Admin or related field.
  • 3+ years of related experience
  • Experience interfacing with senior level executives, customers, and vendors.
  • In-depth knowledge of company operations, tact, and excellent communication skills.
  • Proven ability to work and interact in a fast-paced environment and solid level of comfort with muli-tasking.
  • Excellent analytical, reporting, data manipulation, and business intelligence skills.
  • Ability to provide leadership and direction to peers.
  • Proficiency in Excel, PowerPoint, and other Microsoft Office applications.
  • Basic knowledge of
  • Basic knowledge of B2B systems including Ariba, Coupa, Service Now, Oracle, etc.
  • Comprehensive spoken and written English

Preferred Qualifications

  • Experience with or knowledge of HTML.
  • Experience in project management and application design and integration.
  • Experience with Microsoft O365.
  • Knowledge of DIMS, .NET, XCP, PAT and other internal tools.
  • Advanced knowledge of B2B systems including Ariba, Coupa, Service Now, Oracle, etc.
  • Advanced knowledge of

We offer

  • Attractive Base Salary
  • Major Medical Expense Plan
  • Life insurance
  • Saving fund: 10% of your base salary
  • Christmas bonus averaging 30 days' pay for every year
  • Grocery & Restaurant vouchers
  • If you are interested, please send your resume in English Equal Employment Opportunity CompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.

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