Technical Analyst

With over 1.3 million happy customers, Magik builds and scales industry-leading direct-to-consumer health, wellness, and beauty brands. Our team leverages decades of experience, scientific rigor, and strategic marketing to deliver products customers trust and love.

Join our high-growth team as a key player in ensuring the smooth technical operations and digital presence across our leading health, beauty, and pet care brands. We're looking for a proactive, detail-oriented Technical Analyst to drive the setup, monitoring, and management of custom domains, emails, phone numbers, and all affiliate tracking systems in a fast-paced, results-driven environment. This is an opportunity to make a tangible impact on our web infrastructure as we continue to scale.

What You'll Do:

Technical Domain & Email Management

• Set up and configure custom domains for new and existing websites, ensuring seamless DNS management and integration with Cloudflare and related platforms.
• Implement, monitor, and manage branded email addresses to maintain robust deliverability and security; proactively monitor SPAM activity and resolve issues quickly.
• Provision and assign new company phone numbers as needed for marketing, support, or operational purposes; monitor usage and escalate anomalies.

Proactive Site and Brand Management

• Lead the technical aspects of site rebrands—including new domain registration, subdomain creation, DNS updates, and Cloudflare configurations—ensuring zero downtime and strong brand cohesion.
• Collaborate with cross-functional teams to plan, test, and launch rebranded experiences while maintaining digital infrastructure best practices.

Affiliate Stats Monitoring & Tracking

• Set up and monitor custom affiliate tracking links and systems to ensure accurate real-time performance data flows, collaborating with the marketing team for any required adjustments.
• Proactively audit affiliate tracking, quickly identifying and resolving discrepancies to maintain reliable metrics.

Proactive Issue Resolution & Infrastructure Security

• Anticipate risk, monitor for deliverability or compliance issues, and initiate remediation before problems impact performance.
• Work with IT and Security teams to resolve any vulnerabilities related to domains, DNS, email, or phone numbers, including monitoring for SPAM and managing blacklists proactively.

Who You Are

• Technically adept with a strong understanding of domain registration, DNS, SSL, email delivery, and Cloudflare or similar CDN/edge security platforms.
• Experience setting up and monitoring company email systems (Google Workspace, Outlook, or similar) and troubleshooting SPAM/deliverability issues.
• Hands-on experience with domain management for marketing and direct response campaigns; experience managing phone setups through Twilio or similar a plus.
• Keen attention to detail, proactive problem-solver, and comfortable managing projects with shifting priorities.
• Collaborative, communicative, and eager to work with colleagues from IT, Marketing, and Customer Support in a dynamic environment.

Preferred Qualifications

• 3+ years in a technical support, devops, sysadmin, or digital operations role with direct experience in domain and email infrastructure.
• Understanding of affiliate marketing tracking tools (e.g., Everflow, CAKE, Impact, or similar) and experience troubleshooting affiliate stats and click-tracking issues.
• Comfort with change management and process documentation for technical procedures.
• A plus, but not required: Experience with affiliate marketing tracking tools (e.g., Everflow, CAKE, Impact, or similar) and experience troubleshooting affiliate stats and click-tracking issues.