Analyst, Technical Product Management

McDonald's growth strategy, Accelerating the Arches, encompasses all aspects of our business as the leading global omni-channel restaurant brand. As the consumer landscape shifts we are using our competitive advantages to further strengthen our brand. One of our core growth strategies is to Double Down on the 3Ds (Delivery, Digital and Drive Thru). McDonald's will accelerate technology innovation so 65M+ customers a day will experience a fast, easy experience, whether at one of our 25,000 and growing Drive Thrus, through McDelivery, dine-in or takeaway. 

McDonald's Global Technology is here to power tomorrow's feel-good moments.  

That's why you'll find us at the forefront of transformative technology, exploring new and innovative ways to serve our millions of customers and spread happiness one delicious Hot Fudge Sundae-dipped fry at a time. Using AI, robotics and emerging tech, we're digitizing the Golden Arches. Combine that with our unparalleled global scale, and we're reshaping all areas of the business, industry and every community that is home to a McDonald's restaurant. We face complex tech challenges every day. But that's where our diverse and talented teams come in. They're made up of the best and brightest from all over the globe, and they thrive in the space where feel-good meets fast-paced.  

We're recruiting engineers to join our Global Technology team in Mexico City as we open our McDonald's Global Office In Mexico. Our Mexico Global Office will be a hub for technology innovation and operational support to help us build the solutions that will improve our customer, crew and employee experience each and every day. 

Check out the McDonald's  Global Technology Technical Blog to learn how technology and our global team are directly enabling the Accelerating the Arches strategy. 

Role Summary

The Junior Technical Architect supports the design, development, and implementation of enterprise technology solutions. This role works closely with senior architects and product managers to translate business requirements into scalable technical architectures, focusing on hands-on solutioning and technical documentation.

Key Responsibilities

• Assist in designing solution architectures for web and cloud applications.
• Support the development and maintenance of technical process flows and architecture diagrams.
• Collaborate with developers and product teams to ensure alignment with business goals.
• Participate in technical roadmap and backlog preparation, providing input on implementation approaches.
• Troubleshoot integration and interoperability issues across systems.
• Contribute to technical documentation, including requirements, configuration guides, and user manuals.
• Support incident, change, and problem management processes.
• Review and prioritize defects impacting customers.
• Stay current with emerging technologies and best practices in cloud, DevOps, and software engineering.

Required Skills & Qualifications

• 2+ years in software engineering or technical analyst roles.
• Exposure to solution architecture, preferably in enterprise or franchise environments.
• Hands-on experience with cloud platforms, especially AWS (Amazon Web Services) for deployment, monitoring, and security.
• Proficiency in Oracle SQL for database management and query optimization.
• Experience with SQL Server for centralized data storage and performance tuning.
• Development skills in Java for web applications and APIs, with knowledge of frameworks such as Spring Boot.
• Familiarity with Angular, JavaScript, HTML, and TypeScript for front-end development.
• Experience with CI/CD pipelines and DevOps practices for automated deployments.
• Use of version control systems (e.g., Git) for collaborative code management.
• Ability to document and diagram technical solutions.
• Strong analytical and problem-solving skills.
• Strong cmmunication and collaboration abilities.
• Experience with Agile development practices.

Preferred Skills

• Experience with architecting and deploying cloud-native solutions.
• Technical certifications in cloud or architecture (e.g., AWS Solutions Architect, Azure Architect).
• Ability to create and maintain technical documentation and diagrams.
• Knowledge of DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes).

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