Operations Supervisor

hace 7 días


Tijuana, Baja California, México MM Online A tiempo completo

MM ONLINE is hiring:
Operations Supervisor
– Debt Settlement

ON-SITE - - - NO WORK FROM HOME

Schedule: Monday to Friday

Location: Zona Río, near Palacio

Compensation: $6,500 MXN NET per week

Above-the-law benefits


Key Responsibilities:

  • Oversee daily operations and ensure smooth workflow across departments
  • Supervise and coach staff to achieve performance goals
  • Generate reports and resolve operational issues efficiently
  • Utilize CRM tools to track client communications and team progress
  • Support staff in managing complex cases and customer interactions


Requirements:

  • 2+ years of supervisory experience (call center or related field)
  • Strong leadership, communication, and problem-solving skills
  • Advanced CRM proficiency for tracking and reporting
  • Ability to coach staff and deliver excellent customer service


Apply today by sending your resume via WhatsApp to 663‑334‑5808


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