Sr. Solution Manager

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of a Sr. Solution Manager at Coupa:

Seasoned professional services leader driving consultative, project-oriented implementations for global enterprises, specializing in Coupa and source-to-pay solutions. Proven track record in leading high-performing teams, managing complex projects, and partnering with customers to deliver successful, fast-paced software transformations. Skilled at solving challenging business problems, building strong client relationships, and guiding workshops and implementations to achieve strategic outcomes.

• Lead professional services projects for global enterprises, acting as the Solution Manager and design authority to ensure continuity across platform functions and solution architects.
• Own the overall implementation design, promoting industry and technology best practices while driving key decisions, project artifacts, and progress.
• Partner with Engagement Managers and project managers to provide design leadership, accountability, and a strong customer success presence.
• Build and maintain strong relationships with customer stakeholders, guiding discussions toward strategic business needs rather than basic features.
• Develop, coach, and mentor consulting talent, continuously deepening Coupa and source-to-pay expertise across the full lifecycle.
• Collaborate with product management and documentation teams, follow the Coupa implementation methodology, and work effectively both independently and in team environments, on- and off-site.

• Proven experience managing professional services teams or leading consulting projects, with 7+ years in a consultative, project-oriented environment.
• Strong background in Coupa products and source-to-pay, with prior senior consulting experience in competing platforms (e.g., Ariba, Ivalua, Jaggaer, GEP).
• Demonstrated ability to succeed in a fast-paced environment with a strong team-first mindset and focus on customer success.
• Solid understanding of project management principles supporting software implementations and business transformations.
• Exceptional problem-solving skills, including simplifying complex business challenges, applying decision frameworks, and guiding teams to effective solutions.
• Excellent client management, communication, and facilitation skills, including delivering software demonstrations, building workshop plans, and leading workshops to successful outcomes.

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Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

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