Application Manager

HCLTech is a global technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7 billion.

The Sourcing Applications Manager is responsible for supporting the Corporate Business applications owned by the Corporate Applications team. This position serves as a Subject Matter Expert (SME) resource of applications for Sourcing, Shared Services, and Travel & Expense processes for the Assured Partners integration. The Sourcing Applications Manager ensures appropriate controls are in place and integrates data for decision makers and business owners to support IT, Compliance, project, and vendor management activities. The Application Specialist also provides administrative and project support to the team.

Responsibilities:

Sourcing Applications Manager responsibilities include:

• Serve as a Sourcing, Travel, and Expense, applications subject matter expert associated with functionality, content, processes, and procedures.
• Primary focus will be to implement and integrate business and technical processes for the Assured Partners integration
• Assist with the design and implementation of operational and system enhancements to ensure production capabilities are both effective and efficient.
• Develop and maintain relationships with key stakeholders and technology staff, including off-shore personnel, to ensure that communication is open and ongoing.
• Serve as liaison between technical and functional stakeholders and project management teams to keep initiatives moving forward smoothly and in accordance with project plans.
• Define project scope, project strategy, deliverable priorities, and recommend alternative solutions.
• Define detailed requirements, analyze business needs, and validate solutions with the internal partners.
• Coordinate project activities, prepare agendas, document meeting outcomes, and collaborate with team members.
• Establish, administer, and maintain project and knowledge management processes and tools.
• Evaluate SOC reports to ensure vendor and application compliance and surface risks.

Required:

• Minimum of 5 years of experience working with Tax, Sourcing, Shared Services, Travel, Expense, or Real Estate applications
• Application configuration, design, and interface experience
• Experience working with third party vendors to implement SaaS solutions
• Working "hands-on" knowledge of Software Development Life Cycle and project management methodologies
• Financial & Business acumen (working knowledge) and awareness of management and analysis processes, including but not limited to Procurement, Accounts Payable, Travel & Expense
• Strong PC skills, including experience using MS Office Products, especially Excel and Project
• Excellent organization skills, and verbal and written communication skills

Desired:

• Bachelor's Degree in Business, Information Technology, Engineering or related field
• Minimum 5 years of technology project support experience
• Experience with one or more of the following Sourcing and Travel & Expense: Concur, Circulus (by Global)
• Understanding of Single Sign-On and Identity Management solutions
• Advanced level proficiency with Microsoft Office tools including Word, Excel, PowerPoint, Visio
• Intermediate SQL query skills
• Experience working in large enterprises with domestic and international locations
• Experience working with off-shore or remote development/support teams

Work Traits:

• Demonstrated ability to prioritize and manage multiple tasks simultaneously
• Ability to work at a fast pace and cope with conflicting deadlines
• Proven ability to deliver excellent customer service
• Good analytical and problem solving skills
• Strong attention to detail
• Dependable, hardworking, professional, self-starter, able to work well with cross-functional teams
• Ability to perform both project management and business/systems analysis

Work Modality:

Remote

We offer:

• Life insurance.
• Major Medical Expenses Insurance
• Minor Medical Expense Insurance.
• Savings Fund
• Food vouchers
• 30 days' Xmas bonus
• 12 days of vacation in the first year.