Direct Procurement Business Process Analyst – Care Delivery

Our client, a leading global healthcare company, is seeking a Direct Procurement Business Process Analyst to support their Care Delivery (Clinical Operations) environment. This role will act as the Procure-to-Pay (P2P) Process Architect, responsible for improving current procurement operations while shaping the future global template for SAP S/4HANA.

The position has a dual focus on improving both current and future procurement operations: optimizing existing ("As-Is") procurement processes across clinics to enhance efficiency, compliance, and user experience, while also designing standardized future-state ("To-Be") processes that support a smooth ERP transition and enable clinical staff to spend more time on patient care rather than administrative activities.

You will partner closely with Procurement, Technology, Finance, and Clinical Operations, working independently to identify pain points, drive improvements, and support enterprise-wide transformation initiatives.

This is a contractual position, working in the client's preferred EU time-zone. The initial contract will go well into 2026

Key Responsibilities

• Document and analyze existing end-to-end P2P processes across clinics and regions using Signavio
• Identify inefficiencies, manual workarounds ("shadow IT"), and process deviations in legacy environments
• Perform root-cause analysis on recurring operational issues and user experience gaps
• Design and implement quick-win improvements (e.g., master data cleanup, stock level standardization, manual Kanban approaches) ahead of ERP deployment
• Benchmark processes against internal standards and industry best practices
• Translate current-state insights into a scalable global S/4HANA P2P template
• Design standardized L4/L5 process flows for requisitioning and inventory management
• Balance global compliance requirements with practical usability for clinical environments
• Ensure future designs address root causes identified in current operations
• Maintain accurate and up-to-date "As-Is" and "To-Be" documentation
• Support Fit-to-Standard workshops
• Validate clinical and inventory-related use cases during User Acceptance Testing (UAT)
• Assist with testing activities for process and system changes
• Act as the liaison between global/regional procurement teams and local clinical operations
• Facilitate workshops with nurses, clinic administrators, and operational stakeholders
• Promote process standardisation and explain its benefits for ERP readiness
• Develop clear presentations, dashboards, and process documentation for leadership reviews
• Guide operational teams through process changes to ensure adoption and sustained performance
• Assess existing P2P controls and recommend improvements to strengthen compliance and risk mitigation
• Support standardisation to ensure consistent policy adherence across clinics and regions
• Partner with internal controls and audit teams to address findings and embed remediation
• Independently lead P2P improvement initiatives from ideation through execution
• Define objectives, timelines, and measurable outcomes
• Build business cases, value assessments, and impact analyses
• Track progress, manage risks, and ensure high-quality delivery
• Execution of measurable process improvements in current environments
• High-quality Signavio documentation for both current and future states
• Reduction of process variations across clinics
• Improved efficiency and reduced administrative burden for clinical staff
• Strong stakeholder alignment across Procurement, IT, Finance, and Operations

Requirements

• 3–5 years of experience in Procurement, Supply Chain, or Process Excellence
• Strong exposure to P2P / Procure-to-Pay processes, controls, and systems
• Experience within Healthcare, Pharma, Clinical, or regulated environments
• Expert proficiency in Signavio (mandatory)
• Understanding of SAP MM / Inventory Management logic, applied pragmatically for non-technical users
• Strong analytical and problem-solving skills with a continuous improvement mindset
• Experience driving process improvement initiatives independently
• Familiarity with Lean, Six Sigma, Kaizen, or similar methodologies (preferred)
• Ability to balance global standards with local operational realities
• Strong communication and stakeholder management skills
• Experience working in complex, global organizations
• Language: Advanced English required; additional languages are a plus
• Travel: Occasional travel up to 20%