Quality Senior Supervisor

Career Area
Manufacturing

Job Description
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary
This position will supervise a group of Quality professionals in a new facility undergoing process implementation and production ramp up in parallel. This position is key in the decision-making process for facility Quality, will mentor, coach and provide strong technical inputs and guidance to the multi-disciplinary teams from a Quality decision making approach. Will be responsible of designing and maintaining the Quality System in the value streams which involves both a proactive approach to prevent defects and Quality related disruptions as well as accountability to react upon Quality defects to mitigate time and cost impacts. Responsible for overseeing the administration and continuous improvement of quality management systems.

Responsibilities

• Support the development of effective quality assurance strategies, processes, guidelines, and control plans to maintain the quality and reliability of manufactured products. Ensure alignment with CQMS/ISO.
• Lead the implementation of corrective and preventive measures to achieve established quality objectives.
• Investigate and address internal and external non-conformance trends.
• Guide, manage, and develop multiple teams, including team leaders, quality specialists, and inspectors, to consistently meet quality standards.
• Utilize data-driven approaches to drive organizational change; review reports with quality assurance, production, management, and engineering personnel to resolve quality issues.

Educational Requirements

• Bachelor degree in Engineering (Industrial, Mechanical, Materials, Aeronautics or similar).
• Fluent English

Skills
Decision Making and Critical Thinking:

• Apply critical thinking to prioritize issues and assess risks.
• Organize information for sound decisions.
• Coaches and develops the Quality Engineers.

Influencing

• Build persuasive arguments and communicate ideas, facts and data effectively.
• Identify decision makers and adapt communication style.

Lean Manufacturing

• Review and improve work processes using lean tools and metrics.
• Address challenges in implementing lean principles.

Planning And Organizing

• Performs gap analysis and execute action plan to assure process documentation across the facility.
• Break tasks into steps and create efficient plans.
• Track progress and resolve scheduling conflicts.

Problem Solving

• Analyze problems and support risk-based resolutions.
• Use diagnostic tools to find solutions.
• Elaborates executive summaries and presents to higher leadership.

Quality Management System (QMS)

• Follow QMS procedures and monitor quality metrics.
• Evaluate and review QMS providers and interfaces.
• Practical knowledge of APQP concepts; PFMEA, Control Plan, SWES, MSA, etc.
• Practical knowledge of measurement equipment.
• Able to perform CMM report interpretation.
• Previously worked with value stream Quality metrics: PPM, FPY, Scrap, BIQ F/N/M.
• Understand the Non-Conforming Product Management process.
• Have performed Layered Process Audits.
• Knowledge of software systems: ETQ, SAP, Infinity, AQE.

Relationship Management

• Respond to clients and design engineers promptly and check satisfaction.
• Collaborate to resolve client concerns and clarify roles.

Top Candidates Also Have

• Strong functional level of knowledge of:

• Engineering drawing reading and CAT 1E specs.

• GD&T, machining operations metrology, assembly process.
• Casting and forging common defects.
• Statistics in manufacturing.

• Effective RCCA.

• Master's in Business Administration (MBA), Engineering, Quality or related to the field.

• Certification Lean Six Sigma

Additional Information

• Location: Cienega de Flores, Nuevo León Facility.
• This position is five-day a week in-office model. Candidate is expected to support during weekend or extended hours based on project challenges.
• Domestic and International travel may be required up to 10% of the time, potentially on short notice.
• Valid Travel Visa and Passport
• Sponsorship for foreign candidates is not available.
• Domestic Relocation assistance is available for this position.
• Do not forget to include a resumé in English in your profile in Workday .

Final details
Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

The Caterpillar Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender, gender, gender identity, sexual orientation, age or disability. In this company we do not request pregnancy tests, nor HIV tests as requirements for employment entry, permanence or promotion.
Posting Dates
enero 12, enero 16, 2026

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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