Virtual Assistant

hace 1 semana

Ciudad de México, Ciudad de México We Clone You A tiempo completo

We Clone You is a leading virtual assistant company that specializes in providing virtual assistance to businesses of all sizes. We are currently looking for a Virtual Assistant with expertise in customer service to join our client's team.

In this role, you will be responsible for performing various tasks, including

  • Handle and respond to 75+ inbound inquiries daily across phone, email, and live chat.
  • Maintain a professional phone presence, providing excellent customer service.
  • Efficiently manage and prioritize multiple tasks throughout the day.
  • Collaborate with internal teams to coordinate activities and resources as needed.
  • Attend and actively participate in team meetings and training seminars.
  • Support cross-functional teams, including sales, marketing, and operations.
  • Continuously challenge yourself to improve and contribute to team success.
  • Maintain strong work ethic and consistently demonstrate willingness to learn.
Requirements
  • Proven experience in customer service or as a virtual assistant, handling inbound inquiries.
  • Previous experience with real estate is a plus.
  • Strong phone skills and ability to handle about 75 inbound inquiries daily via phone, email, and live chat.
  • Excellent verbal and written communication skills, with the ability to clearly communicate in English over the phone and email
  • Proficiency in Microsoft Office (Excel, PowerPoint) and general computer skills.
  • Ability to multitask in a fast-paced, dynamic environment.
  • Self-motivated with proven ability to learn quickly and contribute effectively.
  • Strong problem-solving skills, able to analyze opportunities and inefficiencies, and propose solutions to management.
  • Ability to collaborate with cross-functional teams (sales, marketing, production, operations, finance, and senior management).
  • Supplementation and fitness industry knowledge/experience is a plus.
Benefits
  • Work from home;
  • Payment in dollars per working hour (40-hour week);
  • Starting salary between 4$ - 12$ per hour depending on your experience, with room for raises based on performance;
  • A workplace that values its people;
  • Referral bonus: If you refer a candidate, you will receive a $50 bonus once they're hired by one of our clients;

Remember to upload your data in English, please. Including your resume.

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