Principal Implementation Specialist

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You'll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the LifeAt Medtronic we are working to improve how healthcare addresses the needs of more people, in more ways and in more places around the world. As one company, we can accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team

The Digital Technologies Business Unit (DTBU) is implementing cutting-edge AI technology and computer vision in the operating room (OR) to augment surgical coaching, and eventually, performance. Our goal is to deliver safer surgery around the world. Our Touch SurgeryTM Video solution is an innovative video management and data analytics platform for hospitals that includes the DS1 Computer, our first OR device, allowing surgeons, OR team members, and trainees to securely access videos of their procedures shortly after surgery. The device uses AI to automatically process and upload videos. Our surgical training platform is the award-winning Touch SurgeryTM application that provides safe and accessible training for surgeons and other health care professionals. Our newly launched Touch SurgeryTM Livestream platform brings the best surgical practices directly to surgical teams, no matter where they are, creating an immersive learning environment that transcends physical boundaries.

Come strengthen your specialized skills and enhance your expertise. We'll support you with the training, mentorship, guidance, and networks you need to advance, and empower you to work in the way that's best for you. Together, we can confront the challenges that will change the face of healthcare. Join us for a career that changes lives. The position will be located at Mexico City in a hybrid model.

Responsibilities may include the following and other duties may be assigned:

• Project manage multiple concurrent full-cycle implementations of Touch Surgery Ecosystem at major hospital systems, ensuring projects are executed on-time and within budget.
• Engage with clinical and administrative stakeholders and ensure polished communication and collaboration throughout each deployment project with Surgeons, Nurses, OR Managers, Residents, Hospital IT and Biomedical Engineering.
• Develop and maintain a deep understanding of the Touch Surgery Ecosystem and build working relationships with internal product and engineering teams to ensure real-world client feedback is incorporated into future product development.
• Lead Kickoff and Training Presentations for clinical audiences and provide Go-Live support in the operating room.
• Test and install our hardware solutions in live operating rooms prior to deployment, including network configuration.
• Partner with the sales team and project manage and support pre-sales activities, including IT, privacy and cybersecurity reviews, leveraging Medtronic's expert teams when required
• Monitor account health post Go-live and create and execute action plans to increase adoption and prevent account risk

Required Knowledge and Experience:

• Bachelors degree required
• Previous experience working in hospital Operating Rooms/Procedural rooms from either a clinical, technology, consultancy or medical device perspective.
• Proficiency of the English language
• Strong project management skills and five years' experience with project management tools are prioritized
• Ability to communicate and influence effectively across multiple internal teams and customer departments
• Ability to travel 25-75% of the time, as needed, to customer sites
• Physical location of the vacancy: Mexico City

Nice to Haves:

• Experience in driving the adoption of digital technologies
• Experience with Healthcare IT is preferred, including network configuration and live streaming technologies
• Some technical proficiency is required to understand our products and conduct the required testing with integrated surgical video systems.
• Ability to work remotely and productively for an international company spanning multiple time zones

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.  We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
 

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. 
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here  
 

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