Senior Process Improvement Professional I

Company Description
At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it's consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future.

Job Description
Seeking a highly analytical and results-oriented Senior Process Improvement Professional to drive operational excellence. This role is responsible for identifying opportunities, using data and BI principles to analyze problems, derive actionable insights, and collaborating cross-functionally to implement measurable, data-driven process improvements.

Responsibilities

• Proactively identify and analyze business processes across departments to pinpoint opportunities for improvement and automation.
• Expertly map "as-is" processes and design optimized "to-be" processes that eliminate waste and align with strategic goals to make it more efficient.
• Critically challenge existing process assumptions and business requests, guiding stakeholders toward data-backed, optimal solutions.
• Ensure all improvement initiatives are data-driven and tied directly to measurable business outcomes (KPIs).
• Champion data quality and integrity by collaborating with cross-functional teams to establish reliable metrics for process monitoring.
• Translate process inefficiencies into clear requirements, defining what data is needed to measure process success.
• Define, track, and report on the KPIs impacted by process changes, providing clear summaries of project success and ROI.
• Work largely independently, owning projects from ideation through implementation, while maintaining alignment with strategic priorities.
• Apply strong business acumen to ensure all process solutions are relevant and impactful to the company's goals and KPIs.

Qualifications

• A minimum of +5 years of experience in business analysis, process improvement, management consulting, or a related analytical role.
• A minimum of +2 years of experience working with a team.
• Proven ability to perform deep-dive analytical thinking and critical thinking to diagnose business issues and design robust, scalable solutions.
• Demonstrated experience in business process mapping
• Solid data handling skills (collecting, querying, transforming, and analyzing data) with proficiency in tools like Excel or Google Sheet and SQL.
• Excellent written and verbal communication skills, with the ability to influence and present complex findings to both technical and non-technical audiences.
• Bachelor's degree in Analytical field or equivalent experience; advanced degree or certifications preferred.

Desired Qualifications (Nice-to-Haves)

• Certification in a process improvement methodology (e.g., Six Sigma, Lean).
• Familiarity with Data Science or Business Intelligence platforms (e.g., Python, R, Tableau, Power BI).
• Experience working on projects that bridge the gap between business operations and IT/Data teams.

What You Can Expect

• Hybrid position (1 days on-site, 4 days home office)
• Workplace Computer Equipment
• IMSS (Mexican Social Security Institute)
• 30 days of Christmas bonus (Aguinaldo)
• 12 days of vacation after the first year
• Life Insurance
• Major Medical Expense Insurance
• 9% Food Stamps
• 13% Savings Fund
• 50% Vacation Bonus

Additional Information
Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.