Quality Systems

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary

As a Quality Systems & Process Improvement Specialist, you will be the go-to person for ensuring quality excellence within the value stream. Your mission will be to design, maintain, and improve the Quality System, ensuring compliance with international standards and defect prevention. This role combines technical expertise in quality tools and manufacturing processes with key soft skills such as critical thinking, effective communication, and adaptability to lead initiatives that directly impact production efficiency and reliability.

What You Will Do

• Precision and Attention to Detail: Perform advanced inspections, measurement system analysis (MSA), and validate CMM reports to ensure process and product accuracy.

• Critical Thinking and Problem-Solving: Lead RCCA/A3 processes, apply tools such as Pareto and 8D to identify root causes and define effective corrective/preventive actions.

• Communication and Teamwork: Coordinate quality training, present metrics (PPM, FPY, Scrap), and collaborate with cross-functional teams to implement improvements.

• Adaptability and Change Management: Participate in ramp-up of new lines, adjusting documentation and processes to operational changes.

• Planning and Organization: Maintain quality system documentation, schedule internal/external audits, and manage non-conforming material processes.

Required Profile

• Education: Degree or equivalent experience. (IMA, IIA, IMT, IMF, etc.)

• Languages: Intermediate-Advanced English.

• Technical Knowledge:

  • QMS (CQMS/ISO), APQP (PFMEA, Control Plan, SWES, MSA).
  • Quality tools: Pareto, 8D, FPY, PPM.
  • Manufacturing standards: GD&T, blueprint reading, machining and assembly processes.
  • Software: ETQ, SAP, Infinity, AQE.

What you Have

• Attention to detail + handling measurement equipment.

• Critical thinking + application of RCA and statistical tools.

• Effective communication + presenting metrics and team coordination.

• Adaptability + experience in ramp-up and process changes.

• Planning + document management and audits.

Desired Certifications

Lean/6 Sigma Green Belt, ISO 9001 Internal Auditor

Additional Information

• Location: Ciénega de Flores, Nuevo León facility.

• Work Model: On-site, five days a week. Candidate is expected to provide support during weekends or extended hours depending on project challenges.

Final details:

Caterpillar's Code of Conduct states that we will select, and place employees based on their qualifications for the job to be performed, without regard to race, religion, national origin, color, gender, gender identity, sexual orientation, age, or disability. In this company we do not request pregnancy tests or HIV tests as requirements for entry, permanence, or promotion in employment.

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application – please use the candidate log-in on our career website as it will reflect any updates to your status.

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Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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