ESM Developer

Job Title

ServiceNow  Developer (2-4 Years)

Must Have Experience

· years of hands-on experience on ServiceNow administration

·       Experienced in implementation of ITSM solution using industry best practices

·       Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

·       Familiar with administration of Custom Codes

·       Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices.

·       Good experience of Service Portal and widget creation

·       Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

·       Knowledge of Authentication via Auth 2.0, certificates and Mid Server

·       Implemented ServiceNow project in Domain separated instance

·       Good knowledge of MID Server installation and management

·       Experience of custom applications development

·       Experience of LDAP/Active Directory/SSO implementation

·       Experience of Orchestration use case implementation

Good to have Experience

·       Worked on CMDB, CSDM, Discovery & Service Mapping

·       Experience in working on Performance Analytics

·       Design and modification of ServiceNow Service Portal.

·       Knowledge of Flow Designer, Integration Hub

·       Experience in working on Performance Analytics

·       Design and modification of ServiceNow Service Portal.

·       Review existing set up and provide best practice recommendations in line with the OEM

·       Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Academic and Professional Experience

Professional

· years of experience with ServiceNow required

· years of experience with IT Industry required

Academics

·       Certification as ServiceNow System certified administration

·       CIS-ITSM, Certified Application developer

·       ITIL Foundations certification is preferred.

·       Bachelor's degree or equivalent combination of education and experience.