Customer Development Executive

No Relocation Assistance Offered

Job Number # Guadalajara, Jalisco, Mexico

Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Scope of Responsibility:
The Customer Development Representative/Executive is responsible for developing and supporting the partnership between Colgate and a group of Customers/stores in an assigned territory or in a given geography for a key account in order to deliver net sales, distribution volume, NPAT, and market share targets. The Customer Development Representative/ Executive plays an integral role in driving consumer demand by:

Customer Relationship

• Building relationships with key contacts (e.g., buyers, store managers) and providing customers with objective and trustworthy analysis of their business in order to ensure that Customers carry an appropriate portfolio of Colgate products that receive optimal exposure at the retail store level.
• Proactively understanding the customer's needs and developing business solutions to meet Colgate and customer requirements.
• Conducting regular business reviews and follow-up on sales activity, new products, customer service, receivables, and claims.
• Interpreting sales reports to identify problems and new opportunities for Colgate and the customer(s).
• Maximize account P&L for selected accounts.

Sales Planning and Management

• Developing and executing customer plans that profitably increase sales volume, distribution and market share
• Working with logistics to plan, analyze, and forecast customer(s) needs, to follow up on orders to ensure on time and complete delivery, and to prioritize customer requirements when product is unavailable.
• Providing customer and shopper insights to drive incremental growth opportunities.
• Monitoring activity at store level and communicating competitive, category, and product (e.g., pricing, product assortment, promotion and placement) information impacting sales results to customer marketing and Customer management so that they can proactively respond with new strategies and tactics.
• Understanding the strategic business purpose of in-store promotions and activities and ensuring that these activities (e.g., displays, POP, pricing, space/Planogram) are in compliance with plans and are successfully executed.
• Providing effective coverage and visiting assigned stores/customers with required frequency.
• Tracking KPIs and taking action to improve performance.

Education, Experience, & Skill Requirements

• Bachelor's Degree
• At least 6 months experience with clients, example: marketing, finance, cbs, CS&L, as a Blue Jacket/Intern/Business Partner, etc.
• Intermediate English level
• Driver license & being on the road experience
• Open to travel within the country
• Nielsen knownledge.
• Finance understanding.
• Travel: 50% to 75%

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.