Tech Support Agents

SummaryJOB DESCRIPTIONHandle Customer contacts from different channels to provide and process information in response to inquiries, concerns and requests about products, services and general information from the different segments handled in the department. Creates performance reports and provides mentoring to new agents or agents that have been recently...

We're looking for aBilingual Intake Specialist (English & Spanish)to provide exceptional client service and support legal processes with professionalism and empathy.Location:Chihuahua, MéxicoShift:Full-time | Fixed schedule (within 6:00 am – 10:00 pm) | Two consecutive days offWhat you'll do:Answer calls and assist clients with empathyDocument inquiries...

We are looking for Bilingual Tech Support Agents to work remotely!**Requirements**:- Must have basic computer skills- Previous Tech Support Experience (6+ months)- Punctual with great attendance and excellent work ethic- Schedule, 5 days on/2 days off weekly- Advance English- A computer with : 4gb ram+, 20mbps or more and a headset**Benefits**:- Base Salary-...

**Req ID**: We are currently seeking a Desktop Support Associate-Field Tech to join our team in Chihuahua, Chihuahua (MX-CHH), Mexico (MX).Performs basic configuration of desktop / notebook /printers.- May assist with simple parts replacementand repair on desktops /notebooks/ printers.- Travel may be required *Basic knowledge of Window soperating *Basic...

Works autonomously to provide system operational support ensuring the effectiveness, efficiency, accuracy, and availability of IT resources and systems for end users while coaching and developing less experienced IT Support Associates.Must work collaboratively with others.Performs IT production support for assigned area(s) according to documented...

Hey there, are you looking for an awesome **100% work-from-home **opportunity? Look no further because OneSupport is hiring Technical Support Representatives!As part of our team, you'll enjoy lots of perks, like a monthly salary of approximately MXN and an additional approximate 541.35 MXN remote allowance. Plus, we'll provide you with the **paid training**...

**EATON CDPA****Solicita**:**COE TECH****Descripción y Requisitos****Eaton's CDPA Division of Eaton's Electrical Systems and Services Group is currently seeking a Customer Order Engineering Tech.** This position is based at our Juarez, MX facility.This position provides support to engineering team.The Customer Order Engineering Tech is the primary lead for...

Job description Description :JOB DESCRIPTIONInfosys is seeking Desktop Support Engineers.This role will be responsible for:Point of contact for user problems with hardware and software, including printer support (on site/remote/by phone).Responding to client support requests raised through ITSM tool/emails.Troubleshooting hardware and software issues on...

**SUMMARY****RESPONSIBILITIES**- Diagnose and Repair: Agent must troubleshoot ALLDATA issues to determine if they are software or hardware related.- Training Customer and Technical Analyst 1: Agents should be able to provide feedback to customers or TA1 agents in order to help them understand resolutions or guide them in the use of ALLDATA products.-...

**SUMMARY** **RESPONSIBILITIES** - Diagnose and Repair: Agent must troubleshoot ALLDATA issues to determine if they are software or hardware related. - Training Customer and Technical Analyst 1: Agents should be able to provide feedback to customers or TA1 agents in order to help them understand resolutions or guide them in the use of ALLDATA products. -...

**Bilingual Service Desk Executive (100% Native English)****Work Mode**: Hybrid, remote or on-site (based on performance)**Schedule**: 12-hour day shifts with a rotating 4-days-one-week / 3-days-the-next-week pattern.- 2 agents working from 5:00 a.m. to 5:00 p.m. (CDMX), on a rotating schedule: 4 days one week, 3 days the next (long shift rotation).- 2...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...