Customer Services C1

hace 1 semana


Chihuahua, Chihuahua, México Solvo Global Careers A tiempo completo

We're looking for a
Bilingual Intake Specialist (English & Spanish)
to provide exceptional client service and support legal processes with professionalism and empathy.


Location:
Chihuahua, México


Shift:
Full-time | Fixed schedule (within 6:00 am – 10:00 pm) | Two consecutive days off

What you'll do:

  • Answer calls and assist clients with empathy

  • Document inquiries and process legal documents

  • Schedule appointments and manage case information

  • Collaborate with partner firms and internal teams

What we're looking for:

  • 1+ year experience in Customer Service or Call Centers (BPO)

  • Bilingual (English & Spanish)

  • Strong organizational skills & tech proficiency

  • Ability to stay calm under pressure and deliver excellent service

Benefits:

  • Monthly team lunch hosted by the client

  • Performance evaluations with salary increase opportunities

  • Quarterly $50 bonus for meeting metrics



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