Customer Services C1
hace 1 semana
We're looking for a
Bilingual Intake Specialist (English & Spanish)
to provide exceptional client service and support legal processes with professionalism and empathy.
Location:
Chihuahua, México
Shift:
Full-time | Fixed schedule (within 6:00 am – 10:00 pm) | Two consecutive days off
What you'll do:
Answer calls and assist clients with empathy
Document inquiries and process legal documents
Schedule appointments and manage case information
Collaborate with partner firms and internal teams
What we're looking for:
1+ year experience in Customer Service or Call Centers (BPO)
Bilingual (English & Spanish)
Strong organizational skills & tech proficiency
Ability to stay calm under pressure and deliver excellent service
Benefits:
Monthly team lunch hosted by the client
Performance evaluations with salary increase opportunities
Quarterly $50 bonus for meeting metrics
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