Solutions Architect

Are you ready to architect cutting-edge media technology solutions for the world's most prestigious sports and media organizations? Do you excel at translating complex technical capabilities into business value while guiding clients through transformative digital journeys?As a Solutions Architect at Reuters Imagen, you'll be the technical bridge between our cloud-native Media and Archive Asset Management platform and clients like the IOC, FIFA, MLB, NBA, and Premier League. You'll lead consultative discovery processes that balance business needs with technical possibilities, design sophisticated integration architectures, and help organizations unlock the full value of their digital video and imagery assets. This is a high-impact role in a rapidly growing business where your technical expertise and consultative approach will directly influence both client success and product evolution.About the Role:

• Conduct technical discovery and requirements elicitation to understand client business outcomes, existing workflows, technical constraints, and integration dependencies, while guiding clients toward configuration-based solutions that optimize long-term value and maintainability.
• Design comprehensive technical solutions that align customer requirements with platform capabilities, including detailed integration architectures, data attribute mappings, configuration specifications, and scalability assessments for third-party systems and cloud services.
• Deliver customized product demonstrations and technical presentations tailored to specific client use cases, presenting capabilities to diverse audiences from developers to executives while managing technical evaluations and pilot programs.
• Develop detailed proposals and technical documentation by collaborating with sales and professional services teams to create statements of work (SOW), effort estimations, integration specifications, architecture diagrams, and RFP responses with accurate implementation timelines.
• Collaborate across internal teams to support the sales cycle with technical guidance, communicate customer requirements to product management, conduct feasibility assessments with engineering, and lead seamless handoffs to implementation teams through deal reviews and client kickoff meetings.
• Build trusted relationships with customer technical stakeholders as the primary technical point of contact during the sales process, addressing post-demo questions and maintaining deep understanding of industry-specific technical requirements in sports, media, and broadcast sectors.

About You:

• You're a fit for the role of Solutions Architect if you have the following required qualifications:
• Minimum three years of experience in solutions architecture, pre-sales engineering, or technical sales support for Enterprise or SaaS software implementations.
• Deep understanding of cloud infrastructure, hosting architectures, and storage solutions (AWS, Azure, or other cloud providers) with ability to design scalable, secure deployments.
• Strong expertise in data modeling, data relationships, and cross-system data reconciliation, including ability to define integration requirements with business purpose, data attributes, and process dependencies.
• Demonstrated ability to create technical documentation, architecture diagrams, solution blueprints, and requirement matrices that clearly communicate complex technical concepts to varied audiences.
• Proven track record leveraging AI tools (ChatGPT, Claude, Copilot, Perplexity, etc.) for daily productivity including research, content creation, analysis, and workflow optimization.
• Excellent communication and presentation skills with ability to facilitate requirements discussions, handle technical objections, and explain sophisticated technical solutions to both technical and business stakeholders.
• Self-motivated with strong project and time management skills, able to work independently in a remote setting while collaborating effectively across time zones in a fast-paced sales environment.

Additional preferred qualifications include:

• Experience within sports, media, or broadcast technology sectors with understanding of the competitive Media Asset Management (MAM) or Digital Asset Management (DAM) landscape.
• Knowledge of video codecs, transcoding, metadata standards, content delivery workflows, and third-party integrations such as file accelerators, live ingest protocols, or API integrations.
• Understanding of AI services and their application in video processing, automated tagging, data enrichment, and intelligent content discovery, with ability to map these capabilities to business outcomes.
• Familiarity with CRM and project management platforms such as Salesforce, Azure DevOps, or
• Fluency in English.

About UsThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

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What's in it For You?

• Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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