Business Intelligence Senior Analyst

DiDi Global Inc. is the world's leading mobility technology platform. It offers a wide range of app-based services across markets including Asia-Pacific, Latin America and Africa, including ride hailing, taxi hailing, chauffeur, hitch and other forms of shared mobility as well as auto solutions, food delivery, intra-city freight, and financial services.

DiDi provides car owners, drivers, and delivery partners with flexible work and income opportunities. It is committed to collaborating with policymakers, the taxi industry, the automobile industry and the communities to solve the world's transportation, environmental and employment challenges through the use of AI technology and localized smart transportation innovations. DiDi strives to create better life experiences and greater social value, by building a safe, inclusive and sustainable transportation and local services ecosystem for cities of the future.

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As a Senior Business Intelligence Analyst at DiDi, you'll work closely with your fellow analysts while serving as the bridge to Product, Operations, and Finance teams. You'll turn raw numbers into actionable insights that shape strategy and execution across the region. This is your opportunity to sharpen your analytical skills, tackle real-world marketplace challenges, and become a key driver of DiDi's data-driven success—leveraging one of the world's most vast and dynamic data ecosystems.

• Project Management – Lead analytical projects end-to-end, from scoping and planning to execution and delivery. Ensure milestones are met and priorities are aligned across teams.
• Stakeholder Management – Act as the primary bridge between BI and cross-functional partners. Build strong relationships with Product, Operations, and Finance stakeholders, ensuring analytical outputs meet their strategic needs.
• Continuous Improvement – Refine BI processes, implement best practices, and proactively introduce new tools and methodologies to raise the team's impact.
• Dashboard & Reporting – Develop and maintain dashboards that provide real-time visibility into business-critical KPIs.
• Ad-Hoc Analysis – Conduct deep-dive analyses, test hypotheses, and surface hidden patterns to support data-driven decisions.
• Data Visualization & Communication – Present insights in compelling, business-friendly formats that resonate with both technical and non-technical audiences.
• Innovation & Learning – Stay ahead of BI trends and continuously expand your toolkit, from SQL and visualization platforms to advanced analytics techniques.
  

Must-Haves

• Education: Bachelor's degree in Business, Engineering, Mathematics, Statistics, or a related field.
• Experience: 3+ years in data analytics with proven ability to deliver actionable insights.
• Project Management: Demonstrated ability to manage analytical projects from start to finish and align multiple stakeholders.
• Stakeholder Engagement: Experience collaborating with cross-functional teams and translating business needs into analytical solutions.
• Technical Skills:
  - Proficiency in Excel/Google Sheets.
  - Intermediate to advanced SQL.
  - Strong knowledge of data visualization tools (Tableau, Power BI, or similar).
• Analytical Mindset: Ability to break down complex datasets, identify patterns, and generate clear recommendations.
• Communication: Fluent in Spanish and English, with strong storytelling skills to influence diverse audiences.
• Adaptability: Comfort with fast-paced, evolving priorities and ambiguous challenges.
  
  

Preferred

• Programming Skills: Familiarity with Python or R for deeper data manipulation and modeling.

• Industry Experience: Exposure to mobility, tech, or marketplace operations.

• Advanced Analytics: Knowledge of predictive modeling, A/B testing, or other statistical techniques.

• Leadership Potential: Interest and ability to mentor junior analysts and grow into people management.

• Curiosity & Growth: Eagerness to experiment, learn, and expand analytical capabilities with emerging tools and methods.

• We create customer value – We strive to always create valuable experiences for our users in everything we do. Our focus is to always innovate new experiences that are safe, pleasant, and efficient.
• We are data-driven – We are strong believers in making informed decisions, that's why we are data-driven. We can better navigate the business landscape strategically by analyzing valuable metrics.
• We believe in Win-win Collaboration – Success is a team sport. When we work to help our partners and colleagues win, we win, too. While keeping everyone's best interest at heart, we communicate with candor and execute with excellence in all we do.
• We believe in integrity – Integrity is at the very core of our business. We are people who always want to do the right thing. Our intentions are sincere, we speak our minds and listen to each other.
• We always strive to do better. That means venturing beyond our comfort zones, learning from our mistakes, and helping each other grow.
• We believe in Diversity and Inclusion – Diversity is one of our biggest strengths. Our differences are what makes us distinct. We respect each other and believe in equal opportunities for all.

We are committed to building inclusive and diverse teams.

At DiDi, we believe that our differences are our biggest source of strength. That's why we are committed to promoting equal opportunities to all candidates and employees as an Equal Opportunity Employer.

Employment and advancement decisions at DiDi are always made based on the needs of the position and the qualifications of the candidate. We do not discriminate against any employee or applicant based on their gender, age, sexual orientation, nationality, marital status, pregnancy/maternity, disability, race, religion and beliefs, or any other status protected by applicable laws wherever we operate.

We are committed to building inclusive and diverse teams, and a workplace that is free from discrimination and harassment, because that's how we create better products and services, make better decisions and better serve the communities we're a part of.

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