Lead Revenue Cycle Provisioning Analyst

1 Opening

Guadalajara

Lead Revenue Cycle Provisioning Analyst

Analyst II - Information Security

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you'll create a boundless impact that transforms your career—and the lives of people across the world.

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You Are:

The Lead Revenue Cycle Provisioning Analyst serves as the senior functional lead supporting the client's enterprise user provisioning activities across revenue cycle applications.

The opportunity:

• Leadership & Oversight (Vendor Lead Role)

• Provide daily operational leadership to the client's Revenue Cycle Provisioning team, ensuring accurate and timely fulfillment of user access requests.

• Mentor, train, and guide team members in best practices, access standards, and complex provisioning scenarios.

• Coordinate workloads, manage escalations, and function as the primary point of contact for market teams, HSC groups, and vendors.

• Drive workflow consistency, process adherence, and overall operational excellence across all provisioning functions.

• Provisioning & Access Management

• Lead and perform advanced user provisioning activities across revenue cycle systems including Cerner, MedHost, Meditech, Paragon, Sunrise, payer portals, and related tools — in alignment with client Information Security policies.

• Manage complex access configurations and handle high‑priority, urgent, or non‑standard provisioning requests.

• Ensure provisioning activities adhere to client-defined SLAs, compliance requirements, and security standards.

• Stakeholder, Market & Vendor Coordination

• Lead weekly status calls with key markets and vendors to evaluate performance, review open items, and anticipate access requirements.

• Serve as a liaison across client teams, ensuring smooth communication between provisioning, security, application owners, and technical groups.

• Provide subject‑matter expertise to client leadership when reviewing provisioning models, role design, or workflow changes.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What you need:

• 4–6+ years of experience supporting revenue cycle applications, IT access management, or enterprise provisioning.

• Demonstrated experience in a lead, senior analyst, or mentoring role, preferably within a healthcare or enterprise IT environment.

• Strong background in Active Directory, multi-domain environments, or user-access governance.

• Skills & Competencies:

• Expert-level understanding of revenue cycle workflows and access requirements.

• Strong leadership, mentoring, and workload coordination skills.

• Advanced analytical and problem-solving capabilities.

• Skilled at communication with both technical and non-technical stakeholders, including senior leadership.

• Ability to develop dashboards, SLA reports, and other metrics-based tools.

• Strong customer service orientation and ability to manage multiple concurrent priorities.

• Education:

• Associate or bachelor's degree preferred.

• Security-related training or certifications (e.g., IAM, ITIL, Security+) beneficial but not required.

Benefits

Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days' pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

identity and access management,role based access control,privileged access management,cerner millennium,healthcare operations,

UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world's best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients' organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.