Senior Product Consultant

About Apply Digital
Apply Digital is a global experience transformation partner. We drive AI-powered change and measurable impact across complex, multi-brand ecosystems. Leveraging expertise that spans across the customer experience lifecycle from strategy, design to engineering and beyond, we enable our clients to modernize their organizations and maximize value for their business and customers.

Our 750+ team members have helped transform global companies like Kraft Heinz, NFL, Moderna, Lululemon, Dropbox, Atlassian, A+E Networks, and The Very Group.

Apply Digital was founded in 2016 in Vancouver, Canada. In the past nine years, we have grown to ten cities across North America, South America, the UK, Europe, and India.

At Apply Digital, we believe in the " One Team " approach, where we operate within a 'pod' structure. Each pod brings together senior leadership, subject matter experts, and cross-functional skill sets, all working within a common tech and delivery framework. This structure is underpinned by well-oiled scrum and sprint cadences, keeping teams in step to release often and retrospectives to ensure we progress toward the desired outcomes.

Wherever we work in the world, we envision Apply Digital as a safe, empowered, respectful and fun community for people, every single day. Together, we work to embody our SHAPE (smart, humble, active, positive, and excellent) values and make Apply Digital a space for our team to connect, grow, and support each other to make a difference.

Visit our Careers page to learn how we can unlock your potential.

LOCATION:
Apply Digital is hybrid/remote-friendly. The preferred candidate should be based in
Latin America
, preferably working in hours that align to
PT (Pacific Timezone) or
ET (Eastern Timezone)
. Candidates located in Santiago, Chile are able to work out of our Santiago office as remote/hybrid employees. Candidates located outside of Santiago, Chile will be fully remote employees.
THE ROLE:**
Are you motivated by visioning big ideas and turning them into solutions that deliver on business and customer value? Do you have analytical superpowers? Does the idea of collaborating with a top-notch multidisciplinary UX, design & technology team to build digital products excite you? Then the Senior Product Consultant position at Apply Digital is perfect for your next career move.

We are looking for an experienced Senior Product Consultant to join our LATAM team, and organize digital product development for our clients and ensure high ROI. The Senior Product Consultant role sits within the Product Management team at Apply Digital, and is the backbone of all project executions. You own the product vision, requirements management, and ROI of the products that we build for our clients. Your duties will include generating purposeful ideas, strategy and vision creation, and following through with end-to-end product definition and development. You will also be responsible for ongoing management, operation, and optimization of the product.

RESPONSIBILITIES:

• Build and champion product strategies and vision throughout client engagements, as well as brief and inspire internal team members to deliver on that vision.
• Retrieve and analyze feedback from customers, stakeholders, other teams, and various research methods, workshop facilitation methodologies to shape requirements, features and end products.
• Take ownership over creating product plans and roadmaps with the buy-in of executive stakeholders.
• Prepare and review product requirements documents (PRD) - be meticulous in ensuring requirements of all types (client, business, user experience, design, technical, non-functional) are understood, documented, kept up-to-date, conflicts resolved, and finally communicated in a timely fashion to team members and client stakeholders.
• Organize product releases and priorities properly, ensuring compliance with business value expectations.
• Prepare recommendations to track product use and impact end users - define measurement plans for the digital products that we design and build. Build your skills using a repertoire of analytics tools.
• Ensure requirements have been delivered to specifications, defects have been managed through to resolution, and assess readiness for launch.
• Continuously prepare recommendations to expand product base and vision - based on data and research-driven insight.
• Add value to the team - you are not just an order-taker. You understand what it means to drive ROI through business and customer value, you understand the constraints from all directions, and you use your consultative skills to make recommendations to move vision forward.

REQUIREMENTS:

• You are capable of detecting the main projects, initiatives, and epics that must be executed to achieve the expected business results.
• You are an effective communicator and facilitator, and are able to successfully manage expectations.
• You are experienced with backlog management, sprint planning, and roadmapping exercises, and you are able to generate spaces and workshops to define approaches and align solutions.
• You are a creative leader, a team player, and a problem solver.
• You are professional, confident, and able to understand which ideas will and which won't work.
• You have proven yourself in a consulting role, through Agency, Consultancy, or other Professional Services Firm. You have strong proficiency in stakeholder management.
• You bring experience with eCommerce and mobile products, including contributing to product strategy, roadmap development, and feature execution.
• Demonstrated experience using Contentful as a headless CMS for building and managing websites is a bonus.
• Experience working with Connected TV (CTV) platforms, streaming media, or OTT ecosystems is a plus.
• You're good at techie speak and non-techie speak. You've collaborated in multidisciplinary teams, are able to convey technical concepts to non-technical people as well as turn business, UX, design requirements into technical specifications.
• It's easy for you to break down complex problems into logical, digestible steps
• Ambiguity doesn't scare you, and you thrive on turning ambiguity and conflicting information into clarity in a fast-changing environment.
• You have a portfolio of digital products that you have shipped, managed and operated, and are proud to share how it delivered value to end users.
• You have done it before, with a minimum of 6 years of experience in a Product Management or similar position.

LIFE AT APPLY DIGITAL
At Apply Digital, people are at the core of everything we do . We value your time, safety, and health, and strive to build a work community that can help you thrive and grow. Here are a few benefits we offer to support you:

Great projects:
Broaden your skills on a range of engaging projects with international brands that have a global impact.

An inclusive and safe environment:
We're truly committed to building a culture where you are celebrated and everyone feels welcome and safe.

Learning opportunities:
We offer generous training budgets, including partner tech certifications, custom learning plans, workshops, mentorship, and peer support.

Generous vacation policy:
Work-life balance is key to our team's success, so we offer ample time away from work to promote overall well-being.

Customizable benefits:
Tailor your extended health and dental plan to your needs, priorities, and preferences.

Flexible work arrangements:
We work in a variety of ways, from remote, to in-office, to a blend of both.

Apply Digital is committed to building a culture where differences are celebrated and everyone feels welcome. That's why we value equal opportunity and nurture an inclusive workplace where our individual differences are recognized and valued.

For more information, visit the Diversity, Equity, and Inclusion (DEI) section of our website. If you have accommodation needs at this stage of the recruitment process, please inform us as soon as possible by emailing us at [email protected] .

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.