Technical Sales Support
hace 2 semanas
Flow Control & Sealing (Dixon Valve)
Location: Monterrey, Nuevo León
Industry: Industrial accessories distributor (fluid transport hoses, fittings and flow control)
Schedule: Monday to Friday, 8:00 a.m. to 6:00 p.m.
Work Mode: On-site
Travel: National and USA travel required
Visa & Passport: Required
Position Objective
Provide technical and commercial support and deliver specialized training to sales teams, distributors and end users, ensuring proper application of Dixon Valve solutions, strong customer relationships and increased sales effectiveness across the distribution network.
Key Responsibilities
Technical Sales Support
Provide technical product specifications, limitations and application recommendations
Support pre-sales and post-sales activities via phone, email and field visits
Assist customer service with technical inquiries
Support product demonstrations and technical presentations
Recommend correct product selection based on application requirements
Training & Development
Lead monthly on-site training workshops in Monterrey and Mexico City
Conduct monthly virtual training sessions for distributors
Coordinate training logistics including registration, scheduling, travel and certificates
Develop presentations, manuals and technical training materials
Field and Customer Support
Conduct regional field visits with sales teams
Deliver on-site technical training to distributors and end users
Identify upsell and cross-sell opportunities during customer visits
Candidate Profile
Education: Bachelor's Degree in Industrial, Mechanical, Mechatronics Engineering or related field
Experience: 1 to 2 years in technical support, application engineering, technical sales support or industrial environments
Technical Skills
Understanding of technical drawings and specifications
Microsoft Office advanced
ERP system knowledge desirable
Knowledge of elastomers, hoses, fittings, couplings and flow control products preferred
Knowledge of thread types NPT, BSP, JIC, ORFS and Metric is a plus
Languages: Advanced English required
Other Requirements: Valid U.S. Visa and Passport and availability to travel
Soft Skills
Detail-oriented and proactive
Strong communication and organizational skills
Comfortable delivering presentations and training sessions
Customer-focused mindset
Compensation And Benefits
Monthly Salary: MXN 25,000 gross
Payment: Biweekly
Benefits
Law benefits IMSS, vacation and annual bonus
Grocery vouchers
Private medical insurance after 3 months
Gym membership support
-
Technical Support Engineer(Mexico)
hace 1 semana
Monterrey, Nuevo León, México Mech-Mind Robotics A tiempo completoJob Description:1.Support the sales strategies and customer interaction of the outside sales team.2.Develop and implement processes between sales and solutions engineering.3.Coordinate and participate in technical demonstrations, presentations and proposals for customers and prospects .4.Provide technical expertise and support to the sales team and customers...
-
Field Technical Support
hace 6 días
Monterrey, Nuevo León, México myGwork - LGBTQ+ Business Community A tiempo completoThis job is with HP, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Field Technical SupportDescription -LocationThis position is based inChihuahua, with teleworker status assigned to align with the job's specific requirements in this location.Job...
-
Technical Support Engineer
hace 1 semana
Monterrey, Nuevo León, México Schneider Electric A tiempo completo USD84,000 - USD126,000For this U.S. based position, the expected compensation range is $84, $126,000.00 per year, which includes base pay and short-term incentive. The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary...
-
Technical Sales Representative – Welding and Machinery
hace 1 semana
Monterrey, Nuevo León, México AMT - The Association For Manufacturing Technology - LATINOAMÉRICA A tiempo completoThe Technical Sales Representative will be the primary point of contact for welding and machinery dealers, driving sales growth by providing expert product knowledge, technical support, and exceptional customer service. This role requires a strong understanding of welding techniques, industrial machinery, and the ability to articulate the value of complex...
-
Technical Support Coordinator
hace 1 semana
Monterrey, Nuevo León, México Midea Latam North A tiempo completoA Tech Support position involves providing assistance and troubleshooting guidance to customers who encounter issues with a product. Responsibilities may include answering customer inquiries, diagnosing technical problems, walking customers through solutions, documenting issues and resolutions, escalating complex problems to higher-level support teams if...
-
Technical Support Specialist I
hace 4 días
Monterrey, Nuevo León, México WWEX Group A tiempo completoPURPOSE• This position works effectively and efficiently as a part of a multi-disciplinary support team to provide business technology support services and apply best-in-class practices. Technical Support Specialists utilize technical knowledge, problem solving skills, and communication to assist others. ESSENTIAL DUTIES & RESPONSIBILITIES • ...
-
Technical Support Engineer
hace 4 días
Monterrey, Nuevo León, México Schneider Electric A tiempo completoWe know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position. This job might be for you if:- Electrical Engineering Technologies Degree or related fields and 2-5 years applicable experience....
-
Sr. Technical Support Engineer
hace 2 semanas
Monterrey, Nuevo León, México Schneider Electric A tiempo completoWhat will you do?Serve as the primary technical authority for Automation and Drives solutions, providing advanced troubleshooting and guidance to resolve complex customer issues.Act as an escalation point for critical cases, collaborating with engineering and global technical teams to deliver innovative solutions.Drive continuous improvement initiatives by...
-
Sr. Technical Support Engineer
hace 2 semanas
Monterrey, Nuevo León, México Schneider Electric A tiempo completoWhat will you do?Serve as the primary technical authority for Automation and Drives solutions, providing advanced troubleshooting and guidance to resolve complex customer issues.Act as an escalation point for critical cases, collaborating with engineering and global technical teams to deliver innovative solutions.Drive continuous improvement initiatives by...
-
Sales Support Specialist
hace 1 semana
Monterrey, Nuevo León, México Hexagon Manufacturing Intelligence A tiempo completoSummaryThe Commercial Sales support Specialist plays a critical role in supporting Hexagon Manufacturing Intelligence by ensuring the accurate, timely, and compliant processing of hardware, software, and service orders within a complex manufacturing environment.This position acts as a central coordination point between Sales, Finance, Planning, Logistics, to...