Luxury Travel Concierge

hace 2 días

Ciudad de México, Ciudad de México Scale Army Careers A tiempo completo

We're Hiring: Luxury Travel Concierge

Location:
Remote | Mexico City only | 9 AM – 5 PM EST

About the role

Our client is building a world-class luxury travel concierge service designed for high-net-worth members. They focus on precision, calm execution, and exceptional service standards to ensure every trip is delivered seamlessly behind the scenes.

They're looking for a Luxury Travel Concierge to serve as the execution engine of the member travel experience. This role translates Travel Advisor direction into perfectly coordinated itineraries, bookings, and real-time support, with a strong focus on accuracy, ownership, and luxury-level communication.

What You'll Do


• Build and maintain detailed, day-by-day itineraries based on Advisor direction


• Execute bookings for flights, hotels, transportation, dining, and experiences


• Track confirmations, changes, and special requests with near-zero error tolerance


• Communicate proactively with members via WhatsApp and email in a calm, polished tone


• Monitor active trips and troubleshoot issues while maintaining service quality

What You Bring


• 2+ years of experience in hospitality, luxury service, concierge, or travel operations


• Proven ability to manage complex itineraries across multiple vendors and time zones


• Exceptional attention to detail and strong organizational skills


• Clear, professional written communication with a luxury-standard tone


• Strong sense of ownership, accountability, and calm problem-solving

Opportunity

This role offers the chance to work behind the scenes on high-touch luxury travel experiences while having a direct impact on member satisfaction and trust. You'll be a key operational partner ensuring every trip runs smoothly from planning through completion.

If you're detail-obsessed, calm under pressure, and excited to deliver flawless execution at a luxury standard. Apply today

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