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IT Technician
hace 3 semanas
Kongsberg Automotive provides cutting-edge technology to the global vehicle industry. We drive the global transition to sustainable mobility by putting engineering, sustainability, and innovation into practice. Headquartered in Kongsberg, Norway, with revenues of EUR 788 million and approximately 4500 employees worldwide. Our product portfolio includes driver and motion control systems, fluid assemblies, and industrial driver interface products. Find more information at:
IT TechnicianLocation:
Nuevo Laredo, MX, 88275
Country/Region: MX
About the positionThe Service Technicians responsibility is primary support for site(s) as assigned and basic troubleshooting and ticket completion for those assigned site(s) through AADM, on the phone and via email/ or other remote access options. Secondary responsibilities include: alternate site support as assigned for coverage. This support will include but is not limited to the following: User Account Administration, this includes all systems that the Technician has been given access to, both internal and external. The Technician will also be responsible for end user support on all software and hardware (laptops, desktops) that users may have regardless of origin.
ResponsibilitiesAnswer the phone - With the proper greeting in a timely manner. Also includes checking voicemail and returning calls.
AADM – Create, Assign and Close tickets in a timely manner, train users on operation and monitor Queue consistently.
Account Administration -Add/Delete/Change user accounts for all systems in use by users.
Documentation - Help to maintain documents for IT; including Matrices, equipment lists and others.
Software Support - Help to troubleshoot issues, install, remove, delete and configure software.
Hardware Support - Help to troubleshoot issues, effect warranty repairs, reimage or repair as needed.
Other Projects - As assigned by Manager.
Physical Presence – Local physical support for USGas allowed byassigned location
- Bachelor's degree in IT or related.
- 3+ years of experience in the field or similar positions.
- Familiar and current with a variety of the industry's concepts, practices, and procedures.
- Advanced English (writing and speaking)
- Availability to travel (Visa, Passport and Drivers Licence)
- Team player, responsible and high sense of urgency.
We offer a high-paced environment with endless opportunities to learn, work on great teams, and see the results of your efforts.
Our salary, vacation time and full slate of benefits are competitive and attractive.
To apply today, Please register your CV/resume and cover letter.
Within your application, please inform us regarding your notice period and salary expectations.
The applications will be handled on an ongoing basis and the position may be filled before the application
Application / ContactIf this sounds interesting and likely the right challenge for you, we look forward to receiving your application
Please register your CV/resume and cover letter.
Within your application, please inform us regarding your notice period and salary expectations.
The applications will be handled on an ongoing basis and the position may be filled before the application deadline date.
We want your integrity, accountability, creativity and teamwork mindset and skills
At Kongsberg Automotive, we believe that results and progress are driven by strong teamwork and powerful collaboration - between competent individuals with strong work ethics and a passion to make a difference. We offer a workplace built on mutual respect, continuous learning, and collaboration across teams and borders.
If you're looking for an environment where your ideas are valued and your contribution matters, we encourage you to apply. Join us and be part of an exciting company with strong legacy and culture - that is part of shaping the future of the global automotive industry.
We look forward to hearing from you.KA careers:
Web:
Keywords: IT Technician
Application Id: 4085
Posting date:: Nov 24, 2025
