Remote tion Coordinator

hace 9 horas

Ciudad de México, Ciudad de México Design Pickle A tiempo completo

About This Role

As a Senior Production Coordinator, the contractor plays a critical role in coordinating and optimizing global production operations, helping ensure that all projects align with client expectations and are delivered with exceptional quality. This service requires strategic coordination, a deep understanding of production workflows, and the ability to foster collaboration across teams. The Senior Production Coordinator will coordinate and support a global team, helping facilitate the seamless execution of production schedules and maintaining high standards of client satisfaction.

Working hours: 9:00 AM to 6:00 PM EST

Location: Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.

What You'll Do

  • Coordinate and support a global team of Production Coordinators, aligning production schedules with client objectives and timelines.
  • Serve as the primary point of contact for internal teams and clients, sharing periodic updates on production progress to both clients and senior management.
  • Monitor key performance indicators and identify and communicate areas for improvement to help maintain optimal performance and creative utilization on the production floor.
  • Coordinate with creatives to facilitate production schedules, helping ensure all work is completed on time and meets client standards.
  • Offer suggestions and recommendations to creatives to support the enhancement of work quality, adhering to Design Pickle and client standards.
  • Collaborate with Quality Specialists to help maintain design quality and brand guidelines.
  • Review sentiment analysis and customer feedback to identify and recommend areas for improvement.
  • Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to coordinate design time effectively for all requests.
  • Help maintain company notes based on client preferences and coordinate related updates within the team as needed.
  • Provide additional services and support as reasonably required by clients and stay informed of industry trends.

Requirements:

  • Proven experience in coordinating and optimizing production workflows.
  • Strong organizational and multitasking abilities with a focus on meeting deadlines.
  • Proficiency in ticket management systems and resource allocation.
  • Strong verbal and written communication skills, with the ability to effectively interact with clients and team members.
  • Ability to partner and collaborate efficiently with creative teams, Art Directors, Quality Specialists, and Team Coordinators.
  • High attention to detail and commitment to delivering quality work. 
  • Flexibility to adapt to varying client needs and project requirements.
  • Willingness to stay updated on production management trends and tools.
  • A strong portfolio showcasing creative work is a plus. 
  • Advanced English proficiency (Upper Intermediate B2 English level), both orally and in writing, for effective client communication and seamless team interactions.

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