Remote Production Coordinator

hace 2 días

Ciudad de México, Ciudad de México Design Pickle A tiempo completo
The Role:

About This Role

As a Production Coordinator / Assistant, the contractor is engaged to coordinate a team of creatives, support optimization of client production schedules, and help ensure that all work is completed on time and to the client's satisfaction. On a daily basis, partners with Creatives, Quality Specialists, Team Coordinators, and other Production Specialists, with regular communication Customer Success Managers and Customer Support.

Working hours: 9:00 AM to 6:00 PM EST

Location: Remote, open to candidates in Argentina, Mexico, Colombia, Peru, the Philippines, Malaysia, Indonesia, or India.

What You'll Do

  • Support optimal performance and creative utilization on the production floor by monitoring key performance indicators and identifying opportunities for improvement.
  • Coordinates with creatives, facilitating the client's production schedule and helping maintain timely completion of deliverables.
  • Monitor the progress of production work and share periodic updates with the client and key stakeholders as applicable.
  • Offer suggestions and recommendations to Creatives to support the delivery of work that meets the standards set by Design Pickle and clients.
  • Review sentiment analysis and ticket feedback ratings from customers.
  • Collaborate closely with Quality Specialists to help maintain design quality and brand guidelines.
  • Collaborate with Team Coordinators, Quality Specialists, and Production Specialists to identify and confirm Design Time for all requests assigned to the team.
  • Help maintain that company notes are updated based on client preferences on an as-needed basis and coordinate related updates with the team.
Ideal Profile:

Requirements:

  • Strong knowledge of the creative development and production process.
  • Skilled in coordinating multiple projects, timelines, and stakeholders.
  • Excellent organizational, communication, and problem-solving abilities.
  • Proficient in Adobe Creative Cloud (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, Acrobat), Canva, Figma, PowerPoint, and Google Slides.
  • Experience with project and ticket management tools (e.g., Jira, Confluence).
  • Strong English communication skills and ability to partner effectively with global teams.
  • Comfortable in a fast-paced environment, handling clients via Slack, email, and virtual meetings.
  • Detail-oriented, resourceful, and capable of prioritizing tasks to meet deadlines.
  • Preferred experience coordinating or supporting creative teams or projects in an agency setting.
  • Background in a creative or client-facing role is a plus.
What's on Offer?
  • Work from anywhere
  • Fixed weekly hours
  • On-time, reliable pay
  • Adobe creative cloud included
  • Global creative team
  • Real Creative Growth
  • Culture that inspires
  • Creative speaker series

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