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NOC Specialist – Routing

hace 2 horas

Polanco, Ciudad de México Arcadion A tiempo completo

Department: MSP & NOC Operations

Job Title: NOC Specialist (Experienced)

Location: Mexico City

Mexico's SAT: Registered with (Tax Administration Service). Should have a Mexican RFC tax ID.

Position Type: Full-Time

Language: Fluent English (Required)

Currency: Paid in MXN

Full-Time | Network Operations Centre

Arcadion is scaling its Network Operations Centre (NOC) to support critical infrastructure, smart-building systems, enterprise networks, and secure cloud connectivity for clients across Canada. We are seeking skilled NOC Specialists with strong routing and switching experience — particularly with Aruba, Juniper, Fortinet, and ideally Cisco — to join our front-line network engineering team.

If you take pride in exceptional uptime, love solving complex network challenges, and want to work with modern, mission-critical network technologies, we want to hear from you.

What You'll Do

  • Monitor and manage multi-site enterprise networks from our Ottawa NOC
  • Troubleshoot and resolve layer 2–3 network incidents with urgency and precision
  • Configure, maintain, and optimize switches, routers, SD-WAN, wireless, and firewalls
  • Work hands-on with Aruba Central / CX switches, Juniper EX/SR, Fortinet firewalls, VPNs & security policies
  • Participate in capacity planning, incident response, root cause analysis, and change requests
  • Support integrations connected to cloud services (Azure/AWS), OT/IoT, VoIP, CCTV, Access Control
  • Document topology changes, update network diagrams, and track device lifecycle
  • Collaborate closely with SOC, Field Services, and Infrastructure teams
  • Participate in a rotating 24/7 on-call coverage schedule

What You Bring

2–5+ years in Network Operations, NOC/L2–L3 support, or enterprise networking

Strong experience with Aruba, Juniper, Fortinet (config, deployment, troubleshooting)

Solid understanding of routing & switching protocols: VLANs, BGP, OSPF, STP, VRRP, ACLs

Familiarity with wireless mesh networking, PoE switching, fiber uplinks, VPN tunnels

Ability to interpret monitoring dashboards, performance metrics, SNMP traps, logs

Customer-focused communication & strong documentation skills

Nice to have:

  • Cisco Catalyst/Meraki experience
  • Certifications: ACSP/ACMP, JNCIA/JNCIS, NSE4+, CCNA/CCNP
  • Network automation fundamentals (Python, Ansible)
  • Experience in MSP, mining, industrial, campus, or distributed site environments
  • Bilingual (English/Spanish/French)

Why Join Arcadion

  • Work on cutting-edge networking across smart infrastructure and cyber-secure environments
  • Career advancement into Network Engineering, Architecture, or Cyber roles
  • Competitive compensation + benefits + paid training
  • Innovation-first culture with a focus on continuous learning and certifications
  • Work on networks supporting AI, mining automation, OT/XIoT, and mission critical network services

Be part of a team powering reliable, secure connectivity for industries of the future.