Quality Supervisor

Quality Supervisor / Supervisor de Calidad

Location: Tecate, Baja California, México | Full-Time | On-Site

Department: Quality / Operations

Reports To: Quality Manager / Plant Manager

About Us

At Nysonian, we exist to build the next generation of global lifestyle brands that redefine how people live, work, and create. Quality is at the core of our vision. Our commitment to excellence ensures every product that leaves our facility reflects precision, reliability, and world-class craftsmanship. In our

Tecate manufacturing operations, quality is not just a department—it is a culture.

Role Overview

The Quality Supervisor plays a critical role in leading daily quality control and assurance activities to ensure products meet Nysonian standards and

customer expectations. This position oversees quality inspectors, supports problem-solving on the production floor, ensures compliance with procedures, and helps drive continuous improvement across all manufacturing processes.

Responsibilities

Leadership & Team Management

• Lead, supervise, and support quality inspectors across shifts.
• Assign tasks, evaluate performance, and ensure adherence to quality procedures.
• Coach and develop team members to strengthen technical capabilities and quality mindset.
• Ensure adequate shift coverage and staffing for inspection activities.

Quality Control & Assurance

• Oversee incoming, in-process, and final inspections to ensure product compliance.
• Verify that materials, components, and finished goods meet specifications.
• Validate quality checks, sampling plans, and testing procedures.
• Support production teams in identifying, containing, and resolving defects.
• Maintain traceability and ensure proper documentation of inspection results.

Non-Conformance & Corrective Actions

• Lead investigations of non-conformities, deviations, and customer complaints.
• Coordinate corrective and preventive actions (CAPA) with production, engineering, and supply chain.
• Manage rework, scrap, and product disposition processes.
• Track defect trends and collaborate with other departments on root cause elimination.

Compliance & Documentation

• Ensure compliance with internal quality standards, regulatory requirements, and safety rules.
• Maintain up-to-date standard operating procedures (SOPs), work instructions, and inspection records.
• Support internal and external audits (customer, certification, regulatory).
• Ensure proper use, calibration, and maintenance of measuring equipment and inspection tools.

Continuous Improvement

• Identify opportunities to improve quality processes and product reliability.
• Lead or support initiatives involving Lean, 5S, Kaizen, or Six Sigma methodologies.
• Participate in cross-functional improvement projects focused on reducing defects and increasing efficiency.
• Support implementation of new testing methods, quality tools, or digital quality systems.

Reporting

• Track and report KPIs such as defect rates, scrap, rework, FPY, and audit findings.
• Prepare daily quality reports, NCR logs, and CAPA documentation.
• Present insights and recommendations to management.

Requirements

Qualifications

• Bachelor's degree in Industrial Engineering, Quality Engineering, Manufacturing, or related field (preferred).

• 2–5 years of experience in quality supervision or quality engineering in a manufacturing environment.

• Experience in inspection methods, measurement systems, and quality standards (ISO preferred).

Skills

• Strong leadership and team-building capabilities.
• Excellent problem-solving and decision-making skills (knowledge of root cause tools such as 5 Why, Ishikawa, etc.). Solid understanding of manufacturing processes, quality systems, and product specifications.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in Microsoft Office; ERP/MES/Quality system experience is a plus.
• Knowledge of measurement tools (calipers, gauges, testing equipment).

What We Offer

• Opportunity to drive impact in a fast-growing, globally minded organization.
• Collaborative and dynamic work environment.
• Competitive compensation and professional development