Collections Agent for a Logistics Company
hace 1 semana
Collections Agent Job Summary In Monterrey, NL
This is a full-time collections agent position in Monterrey, NL that offers a salary between $20,000 MXP per month with benefits including life insurance, meal vouchers, and potential performance bonuses. The work schedule includes weekends and is an 8-hour shift.
Responsibilities
- Review assigned accounts for collection efforts.
- Make professional outbound calls to collect payments while maintaining good customer relations.
- Resolve customer billing issues and reduce account delinquency by ensuring proper application of payments.
- Collect payments according to due dates.
- Identify reasons for account delinquency and discuss them with account managers.
- Monitor assigned accounts and collection reports.
- Follow up on payment arrangements.
- Send emails to encourage payment on delinquent accounts.
- Assist with month-end closings and annual financial audits.
- Complete all tasks accurately and on time.
- Perform other assigned duties.
Qualifications
- Bilingual English/Spanish required.
- Enthusiastic, persistent, and confident personality.
- Proficiency with computers and relevant software.
- Excellent organizational and time management skills.
- Strong communication and problem-solving abilities.
- Detail-oriented and able to multi-task.
- Bachelor's degree in business administration, accounting, or a related field.
- At least 2 years of experience in accounts receivable, debt solutions, or payment solutions (preferred experience with McLeod software).
Location : Torre Banregio
Position:
Collections Agent – Logistics Company
Salary:
$20,000 MXN per month
Benefits:
Above-law benefits, private medical insurance, and grocery vouchers
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